Senior Internal Communications Manager

Manchester, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 5 days ago

Job Summary

Own and execute DTG engagement programs, shaping messaging and narratives for senior leaders, partners and internal audiences while driving cross-organization relationships and trust.

  • Define and lead strategies that connect people to our purpose and transformation work.
  • Advise senior leaders and collaborate with DWP and partners to ensure clear, impactful communication.

Job Description

Responsibilities

  • lead engagement strategies that bring DTG's story to life, helping colleagues and stakeholders understand our purpose, priorities, achievements and ambitions.
  • Working closely with senior leaders, you'll provide expert advice and support to help them communicate clearly, consistently and with impact. You'll create compelling narratives, briefings and key messages that connect people to our vision and the role they play in delivering it.
  • You'll build strong relationships across DWP, government and delivery partners, creating meaningful opportunities to engage audiences in our work and the transformation we're delivering. You'll identify who we need to reach, understand what matters to them and develop approaches that build awareness, trust and support for DTG's priorities.
  • You'll strengthen the comms and engagement profession, sharing expertise, encouraging collaboration and helping teams continually improve how they communicate and connect with their audiences.

Requirements

  • Strong written and verbal communication skills, with experience creating high-quality content and evaluating communications or engagement activity.
  • Proven ability to manage competing priorities and deliver high-quality outputs in fast-paced environments.
  • Experience providing strategic communications advice to senior leaders and influencing decision-making on complex issues.
  • Strong stakeholder management skills, including prioritising stakeholders, building relationships, identifying risks and opportunities, and delivering engagement activity.
  • Experience designing and delivering innovative, user-focused communications or engagement strategies that achieved measurable impact.

Benefits

  • Time off volunteering and charitable giving
  • Bring your authentic self to work with 'I Can Be Me in DWP'
  • Discounts and savings on shopping, days out and more
  • Interest-free loans to buy a bike or a season ticket.
  • Professional development, mentoring and career progression opportunities.
DWP Digital logo

DWP Digital

3.9 Glassdoor

We’re at the heart of the UK’s largest government department, delivering some of the country’s most important tech projects. Our work makes a genuine difference to the lives of customers and colleagues. The simple, fast, accessible, and user-friendly services that we build help millions of people. The scale and scope of the work that we do makes us one of the most advanced digital organisations in government. We’re excited by opportunities to innovate and relish the challenges that come with implementing some of the largest projects of their type in the UK. At the centre of it all are our people. We’re a multidisciplinary team with experts from a wide range of disciplines and backgrounds, all of which are vital to the development and delivery of our services. We need even more innovative and enthusiastic minds who want to use their digital skills to make a real difference to people’s lives. Follow us if you’re looking for a fulfilling career where your voice is heard, and contributions recognised.

London, England, GBR
2.2K employees (98 in marketing)
1% recommend to a friend

Marketing Team

Marketing Team Size
52 (2% of company)
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
1.4M
Traffic Source Mix
Search
15.6%
Direct
60.6%
Referral
20.1%
Social
1.2%
Paid
0.5%

Headcount Trend

Current headcount: ~2.2K

Recent News

DWP Digital logo

Senior Internal Communications Manager

DWP Digital · Manchester, UK · Hybrid