Retail Media Senior Account Manager

Responsibilities

• Campaign Management
• Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more.
• Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management.
• Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation.
• Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets.
• Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling.
• Data & Reporting
• You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions.
• You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team.
• You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross-channel performance.

Requirements

• Degree-level education or equivalent relevant work experience.
• Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation.
• Proven experience managing Retail Media campaigns
• Strong track record of delivering marketplace and retail media performance in competitive markets.
• Proven experience managing client relationships, expectations, and cross-channel activities.
• Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies.
• Proven ability to derive insights from data and translate them into actionable strategies.
• Collaborative team player who thrives in a fast-moving, cross-functional environment.
• Demonstrated ability to balance multiple priorities, projects, and client demands.
• Excellent communication, presentation, and negotiation skills.

Preferred

• Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
• Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets.
• Proven ability to derive insights from data and translate them into actionable strategies.
• Demonstrated ability to balance multiple priorities, projects, and client demands.
• Excellent communication, presentation, and negotiation skills.

Benefits

• Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless!
• On completion of the three-month probation period, every employee is eligible for the benefits listed on our careers site which include:
• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
• 25 days holiday a year
• Discretionary annual performance based incentive
• Sale commission
• Recruitment referrals bonus
• Health & Wellbeing contribution
• 2 Recharge Days each holiday year
• Ride to Work scheme