Retail Media Senior Account Manager

Shrewsbury, Shropshire, UK (Hybrid)

£37K/yr – £42K/yrSenior LevelFull time

Posted 13 days ago

Job Summary

Own end-to-end Retail Media campaigns and marketplace strategy, lead client accounts and a Retail Media team, and drive data-driven reporting and cross-team learning across platforms and retailers.

  • Oversees campaign management, marketplace strategy, and client performance across multiple retailers.
  • Leads account setup, daily operations, and team development to meet margin and revenue targets.
  • Own measurement, reporting, knowledge sharing, and cross-functional collaboration to optimize strategies.

Job Description

Responsibilities

  • Campaign Management
  • Lead Marketplace Strategy and Execution to drive client profit, including the implementation of Account Development Plans and innovation of new ideas- spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more.
  • Oversee Client Account Setup and Management across both Vendor and Seller models, ensuring best practices are followed for tasks like Brand Registry, PDP optimisation, and inventory management.
  • Direct Daily Operations and Performance for your team's client portfolio, including optimisation activities, managing client budgets for maximum efficiency, and driving innovation.
  • Drive Overall Team Performance to meet and exceed monthly margin and incremental revenue targets.
  • Ensure Operational Excellence by providing technical guidance to your team and ensuring accurate daily time journaling.
  • Data & Reporting
  • You will ensure the effective measurement of campaigns, providing insightful reporting that demonstrates value and drives strategic decisions.
  • You will guarantee that all client reports and deliverables are completed accurately and delivered on time by your team.
  • You will champion the sharing of learnings with the wider Retail Media, Paid Media, and Analytics teams to improve cross-channel performance.

Requirements

  • Degree-level education or equivalent relevant work experience.
  • Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation.
  • Proven experience managing Retail Media campaigns
  • Strong track record of delivering marketplace and retail media performance in competitive markets.
  • Proven experience managing client relationships, expectations, and cross-channel activities.
  • Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies.
  • Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
  • Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets.
  • Proven ability to derive insights from data and translate them into actionable strategies.
  • Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth.

Preferred

  • Degree-level education or equivalent relevant work experience.

Benefits

  • Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard
  • Season Ticket loan
Croud logo

Croud

3.6 Glassdoor

We're an independent global media, creative, and data agency helping our clients make their next best move.We help brands unlock growth with a Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. In a world where agility is essential and not all returns are created equal, we bring transparency, speed, and incrementality-focused measurement to fuel growth and unlock true value.Founded in 2011 with the mission to reinvent the agency model, we combine 600+ in-house digital experts with a global, on-demand network of 2,900 marketing specialists. This agile, scalable model gives us more time to really understand our clients’ businesses, and deliver truly incremental growth.Croud has recently acquired Vert Digital, an Atlanta-based digital marketing agency, and Metageni, an analytics specialist, having previously acquired leading social-first agency Born Social, Croud Luxe (formerly VERB Brands), and impakt Advisors.Croud is proud to partner with leading global brands including Audible, IWG, Frasers Group, Nespresso, and Prime Video, alongside Born Social’s impressive client list which includes Ford, Barclays and Diageo (Guinness).Contact the team at partnerships@croud.com for a chat, to set up an intro or any other further information.We are always looking for the very best talent, so if you're interested in working for Croud please check out careers.croud.com

Founded in 2011
London, England, GBR
741 employees (305 in marketing)
67% recommend to a friend
66% CEO approval

Salaries

Posted range

£37K/yr – £42K/yr

Taken straight from the job posting.

See all Croud salaries

Funding

Total Funding
$38.5M
Last Raise
$38.5M
Private Equity, 6 years ago

Funding History

  • Nov 2019
    Private Equity • $38.5M

Traffic Signals

Monthly Visitors
60.9K
Traffic Source Mix
Search
52.3%
Direct
34.3%
Referral
6.3%
Social
5.8%
Paid
0.9%

Headcount Trend

Current headcount: ~742
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Retail Media Senior Account Manager

Croud · Shrewsbury, Shropshire, UK · Hybrid