Marketing & Promotions Manager

Birmingham, UK (On-site)

Salary Not AvailableMid Level12+ years expPermanent

Posted 11 days ago

Job Summary

You will own the end-to-end venue marketing and social media program, leading content creation, community growth, staff recruitment, influencer partnerships, and cross-channel campaigns to drive engagement and ticket sales.

  • Own social media content strategy and calendar to grow engagement
  • Build and engage communities (email/WhatsApp) and partnerships
  • Lead promotional staff and measure campaign performance

Job Description

Responsibilities

  • Creating and scheduling engaging content across all social media channels.
  • Capturing live content during trading sessions, including reels, stories and behind-the-scenes moments that showcase the energy of Barbara's.
  • Managing audience engagement through social media and direct messaging.
  • Growing our email database and WhatsApp community.
  • Promoting venue events and driving ticket sales across multiple platforms.
  • Delivering exciting in-venue marketing campaigns, themed events and brand activations.
  • Building customer loyalty through data capture and guest engagement.
  • Recruiting, training and motivating a team of promotional staff and venue representatives.
  • Managing influencer partnerships and measuring campaign performance.
  • Developing relationships with local businesses, universities, student groups and sports teams.

Requirements

  • At least 12 months' experience in a marketing, promotions or brand-focused role.
  • A proven track record of increasing social media engagement, customer sign-ups and venue footfall.
  • Confidence creating engaging content for platforms including Instagram and TikTok.
  • Experience managing promotional teams, ambassadors or brand representatives.
  • Strong organisational skills with the ability to plan campaigns and manage multiple priorities.
  • Excellent communication and relationship-building skills.
  • A proactive, energetic approach and willingness to be present during busy trading sessions.
  • A genuine passion for nightlife, entertainment and creating the kind of atmosphere people want to be part of.
Neos Hospitality logo

Neos Hospitality

At Neos Hospitality, we don’t just run bars & clubs, we create experiences people talk about. From modern pubs to beer houses and late-night dance floors, every space we design has its own vibe. But the goal is always the same, to give people a damn good time! Born in 2024 and building fast, we’re just getting started.

Founded in 2024
Cardiff, Wales, GBR
180 employees (41 in marketing)

Marketing Team

Marketing Team Size
35 (19% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
10.5K
Traffic Source Mix
Search
27.8%
Direct
21.3%
Referral
46.5%
Social
3.5%
Paid
0.9%

Headcount Trend

Current headcount: ~180
Neos Hospitality logo

Marketing & Promotions Manager

Neos Hospitality · Birmingham, UK · On-site