Marketing Manager

London, UK (Hybrid)

£80K/yr – £120K/yrSenior Level10+ years expFull time

Posted 4 days ago

Job Summary

Own and orchestrate service delivery across PR, social, advertising, events, production, bilingual facilitation, and creative; drive goals, KPIs, team structures, and cross-divisional collaboration while ensuring quality, client satisfaction, and profitable operations across US and Japan.

Own service quality standards and delivery excellence across client projects.
Lead cross-division integration and collaboration with BD teams in US and Japan.

Job Description

Responsibilities

Lead and integrate all service delivery divisions (PR, Social Media Marketing, Cross Media Marketing (Advertising), Event, Brand Production, Bilingual Business Facilitator, and Creative), taking over the function currently held by the CEO.
Set goals and KPIs for each division; build scalable team structures, workflows, and resourcing plans.
Hire, develop, evaluate, and retain division leads; drive succession planning and team building.
Foster cross-division collaboration to deliver integrated marketing services.
Own service quality standards and delivery excellence across all client projects.
Work day-to-day with Business Development teams in both the US and Japan to determine optimal team assignments for each project and account.
Monitor client satisfaction, handle escalations, and drive corrective actions to protect and grow client relationships.
Establish quality assurance processes, project reviews, and feedback loops across divisions.
Continuously upgrade service offerings to match market trends, new platforms and technologies (including AI), and evolving client expectations.
Benchmark against leading North American agency standards and introduce best practices.

Requirements

Proven experience managing an organization of 15+ staff at a North American marketing agency
10+ years of experience in marketing/creative agency environments spanning multiple disciplines (PR, social media, advertising, events, production, and/or creative)
Track record of raising service quality and client satisfaction at scale
Experience partnering with sales/business development teams on staffing, resourcing, and account growth
Experience working in partnership with senior creative leadership (e.g., Creative Directors/CCOs), respecting creative vision while owning delivery and business outcomes
Strong leadership and people-management skills, including managing senior division leads
Excellent communication and senior-level client-facing skills
Experience with budget and P&L management

Preferred

Experience managing a larger organization (several dozen / 30+ staff) at a marketing agency
Experience in the entertainment industry (Anime, Gaming, or Pop Culture) and deep understanding of the North American entertainment landscape
Business-level Japanese, or experience working with Japanese clients and cross-border teams
Experience managing gross profit / revenue targets across multiple service teams on semi-annual or quarterly budget cycles
Experience integrating AI and emerging technologies into agency services and workflows
Experience leading organizational transformation or scaling agency teams
Familiarity with Japanese IP licensing workflows

Benefits

Hybrid Work Model
Company-designated benefit programs.

THIRTY THREE

Thirty-Three is a recruitment & search agency specialised in mediating commercial professionals in marketing, sales, project & account services within the creative industries and at creative brands. We cater to the medior to young executive level segment, with an annual salary ranging from €45-150k. Harnessing the power of DNA-based matchmaking and deep sector expertise, our efficient and personal approach empowers our clients and candidates.Together with The Music Recruiters, we form Thirty-Three Group.

Founded in 2023

Amsterdam, North Holland, NLD

www.thirty-three.nl

Salaries

Posted range

£80K/yr – £120K/yr

Taken straight from the job posting.

The middle of this range (£100K) is 123% above the median base salary for Marketing Manager roles in the United Kingdom (£45K).

Marketing Manager median pay in the United Kingdom

£45K/yr

Most pay falls between £40K and £55K. Based on 169 salaries.

See all Marketing Manager salaries See more Marketing Manager jobs

See all THIRTY THREE salaries

Marketing Team

Marketing Roles Posted (Last 30 Days)

Links

www.thirty-three.nl

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