Lifecycle Marketing Intern

Responsibilities

• Build campaigns and journeys in Braze, from one-off sends through to multi-step Canvases, getting hands-on with Liquid, segments, and QA from day one
• Help bring lifecycle campaigns to life across email, in-app, push, SMS, WhatsApp and content cards, contributing to copy, design briefs, and channel choices
• Localise campaigns at scale, working with Lokalise and our regional teams to deliver consistently great work across up to 9 markets
• Support our test-and-learn programme by helping set up testing programs at scale, gathering results, and feeding learnings back into the next iteration
• Use AI as a core part of your workflow, working with skills and automations that speed up the build, QA, content, analysis cycles and apply agents to our Braze canvases.
• Get close to our merchants by listening in on customer calls, shadowing our CR and Inside Sales teams, and building real intuition for who we're talking to
• Bring fresh thinking to the campaigns you work on, with ideas, copy, and small experiments that make them better

Requirements

• This is an entry-level role. We’d like to see something on your CV that stands out, and a real interest in the subject matter of the role.
• You have a strong academic record from a leading university, and have either recently graduated or are in your final year
• You’ve done something impressive outside your studies, such as leading a society, starting a business or side project, or winning a competition
• You’ve ideally had some work experience through an internship, placement or part-time job. This isn’t essential, and it doesn’t need to be in marketing
• You can show an interest in lifecycle marketing, CRM or owned growth. That could be a newsletter you’ve run, a community you’ve grown, or a Braze or HubSpot certification
• You’re a strong writer and can write campaign copy that sounds like a person wrote it
• You’re comfortable with numbers and want to understand what results mean
• You’re curious about AI tooling and use Claude, ChatGPT or similar in your studies, work or personal life. You want to learn more about agentic workflows
• You’re organised and detail-oriented, and you spot the typo or broken link before it goes out
• You want to learn lifecycle marketing properly and are excited to work alongside more experienced colleagues who’ll mentor you

Preferred

• Braze or HubSpot certification
• Experience running a newsletter or growing a community

Benefits

• Physical and mental health support through our partnership with WellHub, giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, and digital fitness and nutrition apps
• Work from our new headquarters, House of Teya, next to Blackfriars Bridge
• Cycle-to-Work Scheme with allowance up to £5,000
• 'Teya Lime' Brompton bikes free to rent from the office
• Private Health and Life Insurance
• Pension Scheme
• 25 days of Annual Leave (+ Bank Holidays)
• Opportunities to travel to our different offices across Europe
• Regular merchant experiences at our headquarters
• Healthy office snacks and drinks