Junior Email & Website Content Assistant

Responsibilities

• Uploading blogs to client websites: Taking completed articles and uploading them to WordPress and other website platforms, making sure headings, images, links and formatting are correct.
• Building email newsletters: Using platforms such as Dotdigital and Mailchimp to turn approved content into professional, branded email newsletters for our clients.
• Testing and checking content: Proofreading, checking links, reviewing formatting and making sure everything looks and works as it should before it goes live.
• Managing client data: Working with Excel and email marketing platforms to upload, update and maintain mailing lists.
• Preparing images: Selecting, resizing and formatting images so they're suitable for websites and email newsletters.
• Keeping everything on track: Managing your workload, following our processes and making sure tasks are completed accurately and on time.
• Communicating with clients: Responding to queries, requesting approvals and keeping clients updated, primarily by email but occasionally by phone or video call.

Requirements

• Has an exceptional eye for detail. You notice the little things, from typos and inconsistent spacing to incorrect links and formatting.
• Is organised and reliable. You can manage multiple tasks, prioritise your workload and meet deadlines without compromising on quality.
• Is comfortable using technology. You're confident learning new systems and working with different software platforms.
• Enjoys structured, process-driven work. You understand that some tasks are repetitive, but you take just as much care with the hundredth newsletter as you do with the first.
• Communicates clearly and professionally. You're comfortable working with colleagues and clients, asking questions when needed and keeping people updated.
• Is open to feedback. You're happy to learn, improve and take responsibility for the quality of your work.
• Works well as part of a team. You're happy to support colleagues, share knowledge and roll your sleeves up when things get busy.

Preferred

• WordPress or other content management systems
• Email marketing platforms such as Dotdigital, Mailchimp or HubSpot
• Microsoft Excel and other office software
• Image editing or resizing tools
• Website content formatting.

Benefits

• The option to work from our Nottingham office or remotely
• Flexible working hours
• 25 days' annual leave, plus bank holidays
• Your birthday off!
• A pension scheme from day one
• Education reimbursement to support your development
• A healthcare cash plan
• Company events and social hours
• Access to our retained therapists (we know how important it is that we all look after our mental health)