Internal Communications Executive

London, UK

Salary Not Available

Posted 2 months ago

Job Description

We are looking for a proactive, organised, and collaborative communicator to join Mintel's Marketing team as an Internal Communications Executive. In this role, you will support the delivery of clear, consistent, and engaging internal communications that help employees understand business priorities, stay connected to leadership, and adopt new ways of working. This is a hands-on role focused on execution, coordination, and content delivery at scale, working across teams to ensure communications are timely, aligned, and easy to understand.


What you will be doing

Supporting the delivery of internal communications

  • Create and deliver engaging content across internal channels (e.g., SharePoint, newsletters, email updates)
  • Support business-wide updates, including performance communications and company initiatives
  • Help ensure communications are clear, consistent, and aligned to Mintel's tone and priorities

Supporting managers and teams

  • Collaborating to develop toolkits, templates, and messaging to help managers communicate effectively with their teams
  • Support department-level communications across regions and functions

Supporting change communications

  • Support the coordination with Transformation and Operations teams to develop communications for key initiatives, helping employees understand what's changing, why it matters, and what to do next
  • Help translate complex information into clear, employee-friendly messaging

Managing channels and content

  • Maintain and update internal communications channels (e.g., intranet)
  • Support content planning and coordination across teams
  • Ensure information is easy to access and up to date

Coordinating communications

  • Support the internal communications calendar and help manage timing across different updates
  • Help ensure communications are well-sequenced and not duplicative
  • Reinforce best practices for internal communications across the business

Tracking and improving performance

  • Monitor engagement across channels (e.g., views, clicks, feedback)
  • Identify opportunities to improve clarity, reach, and effectiveness

What success looks like

  • Employees understand what's happening in the business and why it matters
  • Employees are supported in adopting new tools, systems, and ways of working
  • Communications are consistent, timely, and easy to follow
  • Managers feel confident communicating with their teams
  • Internal channels are trusted, relevant, and well-used
  • Key initiatives are supported by clear, effective communication

Who we are looking for

We are looking for someone who is:

  • A strong communicator: You can write clearly, simply, and effectively for different audiences
  • Highly organised: You can manage multiple tasks and deadlines in a fast-paced environment
  • Collaborative: You enjoy working with different teams and stakeholders
  • Detail-oriented: You ensure accuracy and quality in everything you produce
  • Proactive: You take initiative and look for ways to improve how things are done
  • Adaptable: You're comfortable working on communications related to change, new tools, or evolving ways of working

Experience that will help you succeed

You don't need to meet every requirement, but experience in the following areas will be helpful:

  • 1-3 years of experience in internal communications, corporate communications, or employee engagement
  • Creating content for multiple channels (e.g., intranet, newsletters, email, presentations)
  • Supporting communications for projects, organisational change, or the rollout of new tools, systems, or ways of working
  • Working with digital workplace tools (e.g., Microsoft365)
  • Coordinating across teams in a fast-paced, matrixed environment

Why join Mintel

You'll be part of a collaborative, global team working at the heart of how Mintel communicates with its people during a period of transformation. This role offers the opportunity to build experience across internal communications, change communications, and digital workplace tools, while working closely with teams across the business.


Our Values

We celebrate how differences expand experiences, build knowledge, fuel growth, and enhance connections. We are committed to ensuring that Mintel's data, technology, and the collective genius of our people reflect the world around us and inspire innovation.

  • We question what is possible
  • We harness our collective genius
  • We break new ground
  • We embrace our heritage

#LI-SH1

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Mintel

At Mintel, we empower businesses to navigate the future with confidence. As a global leader in market intelligence, we combine over 50 years of expertise with cutting-edge technology to deliver insights that drive innovation, inspire growth, and build brands that stand the test of time. Our team of 300+ analysts and consultants spans 13 offices worldwide, offering unparalleled expertise across industries. From understanding consumer behavior to identifying market opportunities, we provide the clarity to act and the confidence to lead. Whether you're a global giant or a challenger brand, Mintel is your partner in turning data into actionable strategies. Together, we answer the big questions, uncover hidden trends, and help you stay ahead in a rapidly evolving world. Next starts here.

Founded in 1972
London, England, GBR
1.6K employees (213 in marketing)