Head of Content Strategy

UK (Remote)

£45K/yr – £50K/yrMid LevelPart time

Posted 2 weeks ago

Job Summary

Own and lead Agilio’s cross-sector content strategy and unified content team, grounding decisions in customer and market evidence to deliver modular, reusable content across sectors and geographies.

  • Own strategy and multi-year innovation agenda (AI, structured content, learning formats)
  • Engage external customers to test content strategy and feed insights into priorities and roadmap
  • Ensure consistency, regulatory compliance and high-quality, evidence-based content

Job Description

Responsibilities

  • Own and deliver Agilio’s cross-sector content strategy, grounded in customer and market evidence, so content is structured, modular and reusable across sectors, geographies and customer types.
  • Ensure the same core content can support learning, in-product guidance, compliance workflows and AI features
  • Make it easier and faster to adapt content for new markets, sectors and products
  • Set a multi-year innovation agenda (AI, structured content, new learning formats) that supports sector expansion and international growth
  • Engage with external customers across sectors through qualitative and quantitative channels to understand their needs and test content strategy, propositions and new formats before significant investment
  • Bring customer and market evidence back into business decisions, including content priorities, investment cases and the product roadmap
  • Keep a current view of market and regulatory developments in each sector and geography, and translate them into content priorities
  • Use customer usage and feedback data to track whether content is meeting customer needs, and adjust the strategy accordingly
  • Lead a single, unified content team, line managing the three roles that run it day to day: Senior Editor (Informational Content), Senior Editor (Learning Content) and Content Ops Manager
  • Operate at approximately 0.4–0.5 FTE, holding strategy, priorities and escalations while day-to-day ownership sits with the Senior Editors

Requirements

  • Content Strategy & Leadership
  • Customer & Market Insight: direct experience of engaging external customers to test a strategy and bringing that evidence back into business decisions. Experience in both B2B and B2C environments.
  • Digital Learning & E-Learning Expertise
  • Content Governance & Quality Assurance
  • Team Leadership
  • Stakeholder Management & Influencing
  • Commercial Awareness: experience of supporting commercial teams to deliver customer and commercial outcomes
  • AI & Content Innovation

Benefits

  • Income Protection
  • Life Assurance
  • Enhanced pension
  • Health Cash Plan
  • 28 days annual leave + bank holidays (pro rata for part-time employees)
  • Sick pay scheme
  • A range of flexible benefits via our Agilio Flex portal

Salaries

Posted range

£45K/yr – £50K/yr

Taken straight from the job posting.

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