Fundraising And Marketing Assistant

Responsibilities

• FUNDRAISING
• Carrying out day-to-day administrative tasks, such as: Regular reconciliation of fundraised income, working alongside finance colleagues and ensuring accurate record keeping.
• Downloading and cataloguing reports from fundraising platforms, to assist with income tracking and audit activities.
• Stewardship of donors and supporters including providing literature and kit to facilitate their fundraising efforts, and thanking appropriately after fundraising activities completed.
• Take responsibility for the coordination of ‘in-kind’ donations from the local community, matching items offered with internal teams based on both the organisation and its client’s needs, and recording and thanking supporters accordingly.
• Support the Fundraising Officer with preparations for developing new or enhancing existing fundraising projects, for example: Reviewing and preparing for funding applications and proposals to trusts, foundations, parish councils, and corporate organisations.
• Setting up and onboarding of new fundraising platforms and mechanisms for supporters to donate funds.
• Sourcing suppliers of fundraising kit such as sportswear, flags, banners, etc.
• MARKETING AND COMMUNICATIONS
• Assist the Fundraising Officer and wider teams to fulfil a range of marketing activities, such as: Social media platform administration, including regular monitoring of and responding to interactions from followers and platform users.

Requirements

• Ability to build positive and professional relationships with a wide range of stakeholders including supporters, colleagues, volunteers, and trustees, and a commitment to delivering an excellent supporter experience
• Good standard of written and verbal communications, and comfortable in utilising both to interact with colleagues, clients, and the wider community
• Confident with numbers, particularly around payments (cash, card machine) and accurate recording of fundraised income figures
• Demonstrable IT skills, particularly across Windows and Microsoft applications such as Word, Excel, SharePoint, and Teams
• Excellent attention to detail with a track record of solid record keeping, accurate data capture, and clear filing systems and audit trails
• Broad creative skills for production of visual assets, utilising tools such as Canva, and basic photo editing capabilities
• Ability to plan ahead and prioritise a varied workload, adhering to deadlines and responding to enquiries in a timely manner
• Understanding of and commitment to the values and mission of an organisation supporting victims and survivors of domestic abuse, and the importance of safeguarding and confidentiality in supporting these clients
• Clear commitment and drive to reaching fundraising goals and maximising opportunities to raise the profile of MK-ACT with the local community, with the aptitude to work proactively, identify opportunities, and contribute ideas to support the growth and development of the charity
• Genuine desire to develop within the role and enhance fundraising and marketing knowledge, skills and practice

Preferred

• Experience of working with a charity or statutory service, either as a member of staff or a volunteer
• Personal experience of undertaking or supporting fundraising and / or marketing activities, whether paid or voluntary
• Familiarity with third party fundraising platforms (e.g. JustGiving, LocalGiving), and marketing and communication tools (e.g. Meta social media platforms, Mailchimp)

Benefits

• Make a meaningful difference to the lives of survivors
• Flexible working (including potential job share)
• Supportive, values-driven environment
• Training and development opportunities
• Opportunity to grow with the charity, including plans for a new refuge
• 25 days’ annual leave (pro rata) + bank holidays
• Additional paid day off for your birthday
• Free annual eye test