Field Marketing Manager

Responsibilities

• Collaborate with internal and external partners to plan, coordinate, and execute event logistics, ensuring transparency and accuracy.
• Research and select venues, negotiate and execute contracts with vendors such as caterers, hotels, and transportation providers.
• Design and strategize event concepts, collaborating with team members for larger events and implementing creative ideas.
• Manage and track event budgets, reconcile financials, and maintain accurate records for review and reporting.
• Provide hands-on customer service during events, addressing attendee questions, and ensuring a seamless experience.
• Anticipate and respond to customer needs and resolve issues during events to maintain synergy and satisfaction.
• Coordinate all logistical aspects of events, including travel, lodging, catering, and transportation arrangements.
• Oversee and maintain promotional items for events, including research, selection, ordering, and distribution.
• Meet and greet vendors, employees, customers, and partners, facilitating communication and fostering relationships.
• Support the events team and fill in for other roles as needed, while maintaining professionalism and providing guidance.

Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate
• Proficient in utilizing video conferencing platforms, hosting virtual meetings, managing participant interactions, and troubleshooting common technical issues - Intermediate
• Ability to manage and maintain confidential information - Intermediate
• Familiarity with Concur and other airline carrier tools such as JetBlue and United for managing travel arrangements - Intermediate
• Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate
• Completed Bachelor’s Degree or relevant work experience required
• 3-5 years of experience in a similar role
• 3-5 years of experience working with sales organizations and/or senior level executives
• Ability to travel 20%
• Ability to work flexible hours

Benefits

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.