Digital PR Lead

Maidstone, Kent, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 5 hrs ago

Job Summary

Own and lead the Digital PR function, translating agency goals into accountable leadership, guiding client relationships, strategy development, cross‑team collaboration, and ongoing performance optimization.

  • Own leadership of a multidisciplinary PR team
  • Drive strategy, campaigns, and client retention
  • Support business development and thought leadership activities

Job Description

Responsibilities

  • Provide clear leadership: Translate agency goals into clear responsibilities, set expectations, and delegate effectively.
  • Line-manage designated team members, delivering regular guidance, constructive feedback, coaching and career progression planning.
  • Oversee day-to-day priorities, identify capacity challenges, and recommend resourcing adjustments to the Head of Department.
  • Lead team discussions, campaign reviews, and skill-sharing sessions to champion a supportive, ambitious, and collaborative team culture.
  • Lead client relationships through proactive communication, strategic counsel, and a deep understanding of their commercial goals.
  • Run status calls, client meetings, and contribute to Quarterly Business Planning (QBP) sessions.
  • Develop campaign strategies, roadmaps, and project plans aligned with client KPIs, budgets, and timelines.
  • Spot cross-selling, upselling, and retention opportunities, pitching multidisciplinary solutions alongside our Growth Team.
  • Monitor account profitability and budgets against targets, escalating risks and proposing optimisations early.
  • Help win new accounts by contributing research, insights, strategy, and participating in pitch presentations.

Requirements

  • - Proven Expertise: A solid background in Digital PR, earning top-tier coverage and building authoritative backlinks.
  • - Leadership & Coaching Skills: Experience in line management or mentoring, with a knack for empowering team members.
  • - Client-First Mindset: Strong presentation and relationship-building skills with a track record of managing retainers and budgets.
  • - Strategic Thinker: Analytical, creative, and comfortable using data, behavioural insights, and AI tools to shape campaign ideas.
  • - Collaborator: A team player who thrives in cross-discipline environments (SEO, Content, Creative, Paid).
  • - Adaptable & Results-Driven: Solution-oriented when faced with changing search landscapes or campaign challenges.

Benefits

  • THE PACKAGE
  • - Salary: £45k+ DOE
  • - Work/Life Balance: Flexible working, 4-day work week, and hybrid working available.
  • - Annual Leave: 28 days (ex., Bank Holidays) plus Birthdays, Charity day and between Christmas and NY.
  • - Healthcare: Private Healthcare from Vitality.
  • - Breakfast Club and healthy snacks
  • - Weekly Wellbeing Sessions
  • - Access to trained Mental Health First Aiders (MHFA)
  • - Lunch & Learn and Brunch & Learn sessions
  • - Internal & External Training Opportunities
Reflect Digital logo

Reflect Digital

4.2 Glassdoor

We are part of The Human First Collective, alongside LAB and Aspiration Digital.Reflect Digital is the digital marketing agency your customers will thank you for hiring.Putting our client’s customers first, we partner with ambitious global brands across eCommerce, travel, property, and charity sectors, helping them move towards true customer centricity. By leveraging human insights and psychological nudges, we optimise strategies to unleash digital performance, drive revenue growth, and deliver exceptional customer experiences.We understand that end-customers don’t care which channel delivers their solution. Success comes from delivering the right message, at the right time, in the right place, with enough trust and relationship built to drive action or conversion. A deeper understanding of your customer’s journeys, drivers, and motivations is essential to achieving exponential growth.Since our founding in 2011, we’ve been recognised with numerous awards, including Employer of the Year and Best Integrated Campaign 2022 with Nido Student, reflecting our commitment to both our team and to delivering truly strategic campaigns for our clients.Our expertise includes:Human Behaviour, Search Marketing, Marketing Strategy, Paid Media, Paid Social, Customer Experience, SEO, Digital PR, and Creative Design.

Founded in 2011
Maidstone, England, GBR
54 employees (34 in marketing)
74% recommend to a friend

Salaries

Public Relations median pay in the United Kingdom

£38K/yr

Most pay falls between £31K and £45K. Based on 55 salaries.

See all Reflect Digital salaries

Marketing Team

Marketing Team Size
32 (59% of company)
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
21.2K
Traffic Source Mix
Search
45.9%
Direct
36.7%
Referral
10.1%
Social
4.3%
Paid
2.3%

Headcount Trend

Current headcount: ~54
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Digital PR Lead

Reflect Digital · Maidstone, Kent, UK · Hybrid