Responsibilities

• create and maintain dashboards and reports, monitor performance against agreed KPIs and analyse trends across website, social, CRM and third-party data sources.
• help develop consistent measurement frameworks, improve reporting processes and translate complex data into practical recommendations that support better decision-making, campaign performance and customer journeys.
• support the development, maintenance and improvement of our website, ensuring content, templates, components and user journeys meet accessibility, governance and quality standards.
• test new website features, support release activity, resolve issues and contribute to ongoing improvements in SEO, usability and digital experience.
• demonstrate clear communication, good attention to detail, confidence working with data, and a collaborative approach to improving digital channels.

Benefits

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more