Digital Account Manager

Responsibilities

• Manage a portfolio of marketing retainer clients.
• Become the trusted marketing partner for each client.
• Maintain strong, long-term relationships through regular communication and support.
• Organise and attend client meetings, strategy sessions and performance reviews.
• Understand each client’s business objectives and translate them into marketing actions.
• Ensure clients feel informed, valued and confident in their marketing investment.
• Coordinate monthly marketing activities across multiple channels.
• Manage campaign planning, timelines and launches.
• Ensure new campaigns are prepared, approved and delivered effectively.
• Work with internal teams to ensure campaigns are aligned with client goals.

Requirements

• Previous agency experience is essential.
• Strong written and verbal communication skills.
• Confident in presenting marketing results to business owners.
• Professional, organised and proactive approach.
• Ability to work independently while collaborating with internal teams.
• Full UK driving licence and access to a vehicle preferred due to regular client meetings.

Preferred

• Experience with TikTok Ads
• Experience with Google Analytics (GA4).
• Knowledge of AI marketing tools and automation.
• Experience with lead generation funnels.
• Understanding of customer journeys and conversion optimisation.
• Experience managing website projects.
• Experience using project management platforms.

Benefits

• Salary: £35,000–£40,000 per annum depending on experience.
• Career progression within a growing marketing agency.
• Opportunity to work with exciting brands across multiple industries.
• Professional development and training.
• A creative, ambitious and supportive working environment.
• The opportunity to make a genuine impact on businesses and help them grow.