Creative Services Lead

Responsibilities

• Provide creative leadership
• Set the creative vision for the organisation's in-house creative function.
• Lead the development and evolution of our visual identity, ensuring consistency, relevance and impact.
• Act as lead art director on major campaigns, fundraising activations, digital experiences, publications and service communications.
• Champion innovative, audience-led creative thinking and storytelling.
• Drive a digital-first approach
• Build the digital creative capability in the team.
• Ensure accessibility and digital application sit at the heart of every creative solution.
• Partner with digital marketing, website, email and social teams to create engaging, high-performing content.
• Deliver content and communications excellence

Requirements

• Significant experience leading creative, brand, studio or content teams.
• Strong art direction and creative leadership experience across digital and offline channels.
• Expertise in brand development, visual identity systems, storytelling and content creation.
• Experience translating complex organisational needs into clear, compelling creative solutions.
• Strong stakeholder management and influencing skills, with the ability to build credibility at all levels.
• Experience managing budgets, creative operations, workflows and resource planning.
• Experience working with agencies, freelancers and creative suppliers.
• A strong understanding of accessibility, inclusion and user-centred design.
• Experience using tools such as Adobe Creative Suite and Figma.
• A relevant degree in a creative discipline.