Client Manager - FTC

Bradford, UK (Hybrid)

Salary Not AvailableManager6+ years expContract

Posted 6 days ago

Job Summary

You will own end-to-end media campaigns, lead a small team, and build trusted relationships with clients and suppliers while delivering high-quality plans and insights across multiple channels.

  • Manage end-to-end supplier media campaigns across Morrisons' on-site and off-site channels
  • Coach and develop direct reports with regular check-ins
  • Partner with clients and internal stakeholders to translate briefs into high-impact plans

Job Description

Responsibilities

  • Manage end-to-end campaigns: Oversee supplier media campaigns across Morrisons' on-site and off-site channels, from initial brief through to activation, ensuring everything runs to plan.
  • Lead and support your team: Coach and develop direct reports, managing workloads, conducting regular check-ins and supporting performance and development.
  • Build trusted relationships: Work closely with clients, suppliers and internal stakeholders, communicating confidently and adapting your approach to different audiences.
  • Deliver exceptional work: Ensure media plans, campaign reporting, performance reviews and recommendations are accurate, insightful and delivered to a high standard.
  • Keep projects on track: Balance multiple campaigns, deadlines and stakeholder requirements while maintaining attention to detail and following media principles and creative guidelines.
  • Contribute to wider success: Support business targets, team initiatives and senior leadership priorities.

Requirements

  • Previous experience in people management or coaching, ideally 6–12 months, with the confidence to motivate and support others.
  • Proven experience managing marketing campaigns from briefing to delivery, working with multiple stakeholders and deadlines.
  • The ability to thrive in a fast-paced, target-driven environment while managing competing priorities.
  • Strong organisational skills and excellent attention to detail, ensuring consistently high-quality work.
  • Confident communication and relationship-building skills, including experience engaging with senior stakeholders.
  • A proactive, solutions-focused mindset, with a willingness to challenge the status quo and find new ways of doing things.

Benefits

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Annual Summer conference + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
SMG logo

SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Marketing Team

Marketing Team Size
53 (9% of company)
Median Tenure
12 years
Marketing Roles Posted (Last 30 Days)
9

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621
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Client Manager - FTC

SMG · Bradford, UK · Hybrid