Brand Growth Manager

Responsibilities

• Manage and oversee a portfolio of brand accounts on TikTok Shop.
• Serve as the primary point of contact for assigned brand partners, building strong and lasting relationships.
• Develop and execute account strategies to drive sales, growth, and overall brand performance.
• Monitor account KPIs, including GMV, sales, traffic, conversion rates, and engagement.
• Identify opportunities to improve storefront performance, product listings, promotions, and campaign execution.
• Coordinate product launches, promotional campaigns, livestream initiatives, and creator collaborations.
• Work closely with internal teams, including creators, livestream operations, marketing, and account success.
• Provide regular performance updates, reporting, and strategic recommendations to brand partners.
• Stay informed on TikTok Shop updates, social commerce trends, and platform developments.
• Proactively identify challenges and opportunities to improve account performance.

Requirements

• 1–2+ years of experience in account management, e-commerce, digital marketing, client services, social media, or a related field.
• Strong communication, relationship-building, and client management skills.
• Understanding of digital marketing, online retail, and e-commerce operations.
• Ability to review performance metrics, interpret data, and make actionable recommendations.
• Strong organizational and project management skills.
• Ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
• Proactive problem-solver with strong attention to detail.
• Comfortable communicating with clients and collaborating across multiple departments.
• Self-motivated, adaptable, and eager to take ownership of account performance.
• Must currently reside in London, UK, or the surrounding area within reasonable commuting distance.

Preferred

• Experience working with TikTok Shop or other social commerce platforms.
• Familiarity with Shopify, Amazon, or other e-commerce marketplaces.
• Experience managing brand partnerships, influencer marketing, or affiliate campaigns.
• Understanding of livestream shopping, creator marketing, and social selling.
• Experience with sales reporting, analytics, and performance dashboards.
• Previous experience working in an agency, startup, or fast-growing business environment.

Benefits

• Competitive annual salary of £40,000–£45,000 , depending on experience
• Flexible Paid Time Off (PTO)
• Opportunities for professional development and career advancement.
• Potential to grow into additional responsibilities and future leadership opportunities as the London team expands.