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14 marketing jobs

13 days ago

Senior Strategist, CRM Analytics & Insights – OnStar

General Motors (GM)

Warren, MI (Unknown)Full time$107K/yr – $163K/yr
3 weeks ago

Customer Engagement Agency Operations Lead

General Motors (GM)

Warren, MI (Unknown)Full time
5 weeks ago

MAS CRM Lead, OnStar

General Motors (GM)

Warren, MI (Unknown)Full time
5 weeks ago

Head of Performance Marketing, Chevy

General Motors (GM)

Warren, MI (Unknown)Full time
5 weeks ago

Performance Intelligence Strategist, Chevy

General Motors (GM)

Warren, MI (Unknown)Full time
5 weeks ago

Chevrolet Assistant Retail Marketing Manager

General Motors (GM)

Warren, MI (Unknown)Full time
5 weeks ago

SEO Senior Specialist

General Motors (GM)

Detroit, MI (Unknown)Full time
6 weeks ago

GM Performance & Messaging Strategist - Cadillac

General Motors (GM)

USA (Unknown)Full time$106K/yr – $141K/yr
2 months ago

Channel Insights Analyst

General Motors (GM)

Warren, MI (On-site)Full time
2 months ago

Channel Strategy Specialist

General Motors (GM)

Warren, MI (On-site)Full time
2 months ago

Product Marketing Manager, Buick GMC Crossovers

General Motors (GM)

Warren, MI (On-site)Full time
3 months ago

Global Marketing Performance Lead

General Motors (GM)

Warren, MI (On-site)Full time$106K/yr – $141K/yr
5 months ago

Senior Cross-Tier Media Planner

General Motors (GM)

Detroit, MI (Unknown)Full time
6 months ago

Manager, Chevrolet Auto Communications

General Motors (GM)

USA (Remote)Full time$140K/yr – $187K/yr

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14 jobs

Senior Strategist, CRM Analytics & Insights – OnStar

General Motors (GM)

Warren, MI (Unknown)

$107K/yr - $163K/yrIn-houseFull-timeSenior level6+ years exp.
13 days ago

Customer Engagement Agency Operations Lead

General Motors (GM)

Warren, MI (Unknown)

In-houseFull-timeSenior level6+ years exp.
3 weeks ago

MAS CRM Lead, OnStar

General Motors (GM)

Warren, MI (Unknown)

In-houseFull-timeSenior level6+ years exp.
5 weeks ago

Head of Performance Marketing, Chevy

General Motors (GM)

Warren, MI (Unknown)

In-houseFull-timeSenior level10+ years exp.
5 weeks ago

Performance Intelligence Strategist, Chevy

General Motors (GM)

Warren, MI (Unknown)

In-houseFull-timeSenior level5+ years exp.
5 weeks ago

Chevrolet Assistant Retail Marketing Manager

General Motors (GM)

Warren, MI (Unknown)

In-houseFull-timeSenior level5+ years exp.
5 weeks ago

SEO Senior Specialist

General Motors (GM)

Detroit, MI (Unknown)

In-houseFull-timeSenior level3+ years exp.
5 weeks ago

GM Performance & Messaging Strategist - Cadillac

General Motors (GM)

USA (Unknown)

$106K/yr - $141K/yrIn-houseFull-timeSenior level3+ years exp.
6 weeks ago

Channel Insights Analyst

General Motors (GM)

Warren, MI (On-site)

In-houseFull-timeSenior level5+ years exp.
2 months ago

Channel Strategy Specialist

General Motors (GM)

Warren, MI (On-site)

In-houseFull-timeMid level1+ years exp.
2 months ago

Product Marketing Manager, Buick GMC Crossovers

General Motors (GM)

Warren, MI (On-site)

In-houseFull-timeSenior level7+ years exp.
2 months ago

Global Marketing Performance Lead

General Motors (GM)

Warren, MI (On-site)

$106K/yr - $141K/yrIn-houseFull-timeSenior level5+ years exp.
3 months ago

Senior Cross-Tier Media Planner

General Motors (GM)

Detroit, MI (Unknown)

In-houseFull-timeSenior level6+ years exp.
5 months ago

Manager, Chevrolet Auto Communications

General Motors (GM)

USA (Remote)

$140K/yr - $187K/yrIn-houseFull-timeManager12+ years exp.
6 months ago
General Motors (GM)

Senior Strategist, CRM Analytics & Insights – OnStar

Warren, MI (Unknown)

$107K/yr – $163K/yrSenior Level6+ years expFull time

Posted 13 days ago

  • Job
  • Salaries
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Job Summary

Own and optimize CRM analytics for OnStar, transforming data into actionable, cross-functional recommendations that drive lifecycle engagement and conversion. This role requires deep CRM measurement expertise, cross-channel data integration, and strong stakeholder partnership.

  • Lead analytics and insights delivery across CRM activations
  • Partner with data science, engineering, and Marketing Technology to ensure data quality and measurement

Job Description

Responsibilities

  • Lead CRM analytics and insights delivery for OnStar, quantifying the impact of CRM activations and recommending optimization opportunities across the customer lifecycle.
  • Analyze CRM influence on lifecycle engagement, retention, and conversion, monitor campaign performance, and identify opportunities for improvement.
  • Elevate CRM findings into strategic, consultative recommendations and communicate complex analytical stories in ways that translate into measurable actions.
  • Build relationships with cross-functional stakeholders to identify and prioritize key marketing questions, establish measurement goals, and chart a path to activate those goals.
  • Oversee and support the development of brand strategists by reviewing stakeholder deliverables and providing actionable feedback.
  • Partner with data science, engineering, and Marketing Technology teams to define data requirements and ensure data quality, accuracy, and effective CRM measurement.
  • Connect data from email, app, website, and outbound marketing channels to deliver automated reporting, actionable insights, and closed-loop measurement.

Requirements

  • Bachelor’s degree in Analytics, Data Science, Marketing, Business, Statistics, Applied Mathematics, or a related field.
  • At least 6 years of experience in owned media, web analytics, CRM analytics, customer lifecycle analytics, or a related discipline.
  • Deep understanding of CRM reporting and measurement frameworks.
  • Ability to integrate data and findings from multiple sources and present a holistic, actionable point of view.
  • Experience managing analytics projects, including project plans, timelines, ad hoc requests, and implementation of new analytics capabilities.
  • Advanced understanding of email service providers and associated optimization and analytical tools.
  • Strong understanding of marketing automation platforms and CRM systems.
  • Deep experience with data visualization tools such as Tableau or Power BI; analysis tools such as Excel, Databricks, or Snowflake; data-querying languages such as SQL, Python, or R; and marketing analytics platforms such as Adobe Experience Platform, Adobe Analytics, or Adobe Customer Journey Analytics.
  • Experience with statistical methods and experimentation techniques.
  • Experience developing structured and logical frameworks to define problems, analyze data, and derive insights and actionable recommendations.

Preferred

  • Master’s or MBA degree in Analytics, Data Science, Econometrics, Statistics, Applied Mathematics, or another quantitative field.
  • Project Management Professional (PMP) certification.
  • Experience integrating CRM data across email, mobile applications, websites, and outbound marketing channels to support cross-channel measurement.
  • Experience partnering with data science, engineering, and Marketing Technology teams to implement new analytics capabilities.

Benefits

  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Salaries

Posted range

$107K/yr – $163K/yr

Taken straight from the job posting.

See all General Motors (GM) salaries

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