Head of Performance Marketing, Chevy

Warren, MI (Unknown)

Salary Not AvailableSenior Level10+ years expFull time

Posted 10 days ago

Job Summary

Own Chevrolet and GM’s full funnel performance marketing strategy, translating business objectives into investment decisions and driving measurable outcomes across leads, sales contribution, ROI, and dealer profitability, while leading a high‑performing team and collaborating with analytics, finance, and cross‑functional partners.

  • Own test‑and‑learn roadmap and AI/MarTech initiatives to improve bidding, targeting, and personalization.
  • Partner with Analytics and Finance to define measurement standards and inform real-time investment decisions.
  • Lead agency and cross‑functional collaboration to translate insights into strategic recommendations for senior leadership.

Job Description

Responsibilities

  • Strategic Leadership & Business Outcomes: Own Chevrolet 's full-funnel performance marketing strategy, translating business objectives into investment decisions and delivering against clear KPIs for leads, orders/sales contribution, ROI, and dealer profitability.
  • Paid Media Management: Oversee all performance-related paid media—search, social, display, video, and programmatic— optimizing spend to maximize ROI through continuous monitoring, adjustment, and disciplined test-and-learn.
  • SEO & Website Optimization: Implement and refine SEO strategies to improve organic rankings and traffic, and enhance website performance through A/B testing, UX improvements, and conversion rate optimization in close collaboration with digital product teams.
  • CRM & Customer Engagement: Develop and manage CRM strategies that nurture leads, improve retention, and use customer data to deliver targeted, personalized campaigns across email, push, and other owned channels.
  • Data, Analytics & Measurement: Partner cross-functionally to optimize the analytics framework and tools, and help define enterprise standards for measurement, attribution, and data quality—debating and refining approaches with Analytics and Finance to inform real-time investment decisions.
  • Experimentation, MarTech & AI: Own Chevrolet 's test-and-learn roadmap (GEO, audience, creative/offer, and new-channel pilots) and champion advanced analytics, automation, and AI/ML in bidding, targeting, and personalization—within GM's governance, privacy, and data standards.
  • People & Team Leadership: Build, lead, and develop a high-performing team of performance marketers and analysts (direct and matrixed), creating a culture of accountability, experimentation, and continuous improvement.
  • Agency & Cross-Functional Leadership: Manage agency and platform partners to best-in-class performance, and serve as the primary performance marketing voice in cross-functional forums (Brand, Sales, Finance, Product, CX, COEs), translating insights into clear tradeoffs and recommendations for senior leadership.
  • Dealer & Tiered Marketing Integration: Integrate national, regional, and dealer-level performance strategies, ensuring alignment with franchise/tiered marketing systems and improving lead quality, conversion, and dealer satisfaction.

Requirements

  • Bachelor’s degree.
  • 10+ years of marketing experience, including media, online display advertising, website management, online video advertising/ pre ‑ roll ads, social media, retargeting, behavioral/contextual targeting, PPC, SEM, and SEO.
  • Proven track record developing performance marketing capabilities within a large, highly matrixed organization.
  • Proven experience leading performance marketing for a complex, multi ‑ channel , high ‑ spend business (e.g., retail, automotive, financial services, e ‑ commerce ) with a material impact on revenue and profit.
  • Demonstrated success managing large media budgets and making investment tradeoffs across channels, audiences, and funnel stages.
  • People leader experience managing a mix of direct reports and matrixed reports, including senior ‑ level talent and large cross ‑ functional teams, as well as agencies and external partners.
  • Transformational mindset and the ability to translate complex performance marketing workstreams into executive ‑ level summaries and clear recommendations.
  • Deep understanding of performance measurement, attribution methodologies, and experimentation design; comfort debating model assumptions and limitations with Analytics and Finance.
  • Hands ‑ on familiarity with ad tech, martech , and CRM ecosystems; proven track record of partnering with analytics and technology teams to unlock new capabilities.
  • Excellent written and verbal communication skills and the ability to influence and challenge senior stakeholders with data ‑ driven insights.

Preferred

  • Experience setting up performance marketing processes, teams, and operating models.
  • Experience working within franchise tiered marketing systems, including integrating national, regional, and dealer ‑ level efforts.
  • Experience in automotive, retail, or other distributed/franchise models strongly preferred.

Benefits

  • From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources .

Marketing Team

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Head of Performance Marketing, Chevy

General Motors (GM) · Warren, MI · Unknown