WMS Coordinator at Affinity Development Group | Reno, OH | $18/hr – $19/hr

WMS Coordinator

Reno, OH (On-site)

$18/hr – $19/hrMid Level2+ years expInternship

Posted 5 months ago

Job Summary

Drive coordination of vehicle display operations and cross-functional support for a dealership network, including scheduling, training, and record-keeping.

Own scheduling and coordination of motor vehicle displays for warehouses and dealerships.
Must-have: 2 years of customer service or administrative experience and professional communication across levels.
Standout: Training new Vehicle Display Contacts and maintaining detailed records.

Job Description

Responsibilities

Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
Coordinate, promote and support OEM events with warehouse and dealer contacts
Maintain declined dealer display requests and follow-up to reschedule as needed
Ability to overcome objections with thoughtful responses
Administer training to new Vehicle Display Contacts on all processes and procedures related to display
Answer incoming calls in a friendly, tactful manner providing complete and accurate information
Maintain working knowledge of program operations
Maintain detailed records of dealer and warehouse communications in database
Maintain strong communication with WMS Managers, Leadership, staff and all other departments.
Attend weekly team meetings

Requirements

2 years of Customer service or Administrative experience
Able to communicate professionally with all levels of management both internally and externally
Excellent follow-up, relationship building and interpersonal skills.
Excellent phone conduct and handling (phone sales experience is a plus)
Detail-oriented; able to multi-task and organize.
Ability to speak or present in small groups as needed
Friendly demeanor & positive attitude.
Self-motivated, takes initiative and must be able to work independently with minimal supervision.
Continually strives to improve skills and knowledge.
Excellent written and verbal communication skills.

Affinity Development Group

Affinity Development Group is a full-service consulting, marketing, operations and technology company located in San Diego, Calif. Founded in 1996, ADG specializes in developing affinity marketing and Customer Relationship Management (CRM) programs for companies with established brands and customer bases.

Founded in 1996

San Diego, California, USA

189 employees (32 in marketing)

www.affinitydev.com