Responsibilities

• Posting straightforward Americas-shift content within defined templates and workflows, including:
• Lawyer bios: creating, updating and unpublishing bios, and uploading bio photos using approved information and formats
• Publications and client alerts: creating, updating and unpublishing items such as articles, insights, client alerts, videos and newsletters using approved copy, fields and metadata
• Awards, press and In the Media items: inputting and updating awards, press releases and media mentions using established formats and tagging rules
• Support pre-migration content readiness by:
• Assisting with content audits
• Tagging and formatting content so it aligns with reusable components and page templates for the new design system
• Performing content-level QA checks before and after migration following checklists and escalating non-standard issues
• Log and track web-related content tasks and issues in Jira or similar tools, ensuring accurate classification, documentation and timely escalation to the appropriate technical or functional teams.
• Supporting structured pre-migration work (content inventories, applying predefined keep/update/retire decisions, metadata cleanup, tagging, formatting and content-level QA based on checklists)
• Logging and tracking content tickets, performing basic troubleshooting where there is clear guidance, and escalating non-standard issues to full-time staff

Requirements

• 2–3 years of relevant experience in web content management, digital marketing or a similar role
• Proficient in MS Excel, Word, and PowerPoint
• Basic ability to assist in managing tasks, expectations, and deadlines.
• Knowledge of content marketing, online marketing, SEO, web design, UX (user experience), and UI (user interfaces)
• Open to learning basic HTML/CSS

Preferred

• Plus, but not required: a university degree in digital technologies