Website Content Manager

Philadelphia, PA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 days ago

Job Summary

Own the full lifecycle of the museum's website content and publishing, coordinating with multiple teams to ensure editorial quality, timely launches, and ongoing site improvements.

Manage content workflows and publishing across staging and live environments
Coordinate with departments for homepage, exhibition, event, and visitor information pages
Collaborate with IIT and cross-functional stakeholders on enhancements

Job Description

Responsibilities

Manage the full lifecycle of Communications and Marketing website content, including content strategy, stakeholder coordination, review and approval of workflows, publishing, and ongoing maintenance across staging and live environments.
Coordinate with departments to gather, review, and approve content for the homepage, exhibition, event, and visitor information pages.
Ensure website content adheres to editorial and brand standards through copy-editing, factchecking, proofreading, and quality review processes.
Process website update requests by modifying text, images, embedded video content, and related assets within the museum’s content management system, utilizing basic HTML tagging as needed.
Create and optimize web-ready graphic assets for desktop and mobile experiences using Adobe Photoshop templates, approved imagery, and provided copy.
Review and publish event submissions, maintain accurate and up-to-date online calendars and event listings.
Maintain digital assets, including proper credits, metadata, and file organization.
Develop and manage content launch timelines and publishing workflows while providing stakeholders with guidance on requirements, deadlines, and web publishing best practices.
Collaborate with the Information and Interpretive Technologies (IIT) department and internal stakeholders to support website enhancements and content initiatives.
Monitor site performance and recommend improvements to user experience, content effectiveness, and website functionality.

Requirements

Bachelor’s degree in communications, marketing, digital media, or related field, or equivalent experience.
2-4+ years of experience managing website content and publishing workflows within content management systems.
Excellent editorial, proofreading, factchecking, and web writing skills.
Experience creating digital assets using Adobe Creative Suite, particularly Photoshop and Illustrator.
Working knowledge of HTML and web publishing best practices.
Experience with Jira, Outlook, Microsoft Office Suite, Asana, and SharePoint preferred.
Strong attention to detail and organizational skills.
Strong stakeholder management, project coordination, and communication skills, with the ability to manage multiple priorities and work effectively across management and cross-functional teams.

Preferred

Experience coordinating digital projects and serving as a liaison between technical and non-technical stakeholders preferred
Experience with Jira, Outlook, Microsoft Office Suite, Asana, and SharePoint preferred

Benefits

Free general admission to the museum for you and your immediate family
Discounted guest tickets for admission
Discounts on gift memberships
Special staff tours and presentations from our curatorial and conservation teams
Discounts at the museum restaurant, museum cafés, and museum retail and online stores
Medical, dental, and vision benefits
Fully paid short-term disability insurance, long-term disability insurance, and life insurance
Health savings or flexible spending account program
Retirement savings program with museum match
Paid vacation, personal days, sick days, and holidays

Philadelphia Museum of Art

We're Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone. We bring the arts to life, inspiring visitors—through scholarly study or creative play—to discover the creative spirit that lies within each of us. We connect people with the arts in rich and varied ways, making the experience of the Museum surprising, lively, and always memorable.Our values define who we are. They drive the way we do things and the decisions we make. We are open – we welcome everyone, opening eyes and minds to the expressive power of the arts. We are connected – we sustain and strengthen the communities we serve, bringing together diverse audiences. We are vital – we bring the arts to life, engaging visitors from Philadelphia and around the world. We are provocative – we believe that the arts can change the way we understand ourselves and how we see the world.We expect every employee, department, and division to work collaboratively with all others, inspired by a shared purpose. We respect each other as individuals and colleagues. We encourage innovation and support one another’s efforts, recognizing that innovation involves risk. We are an equal opportunity employer that actively seeks to employ a diverse group of people who embody our values. Our employees are at the center of the Museum. We want to ensure they are engaged in their work and rewarded for a job well done. We offer generous benefits and compensation such as:•Extensive paid time off•Retirement savings program with Museum match•Excellent health, dental, and vision benefits at low cost to employees•Fully paid life and disability insurance•Museum Perks

Philadelphia, Pennsylvania, USA

500 employees (135 in marketing)

www.philamuseum.org