Responsibilities

• Run the operating rhythm. Facilitate the weekly SEO/AEO/CRO meeting and keep web team standup mechanics tight: agendas, notes, and action tracking. Attend internal engineering, AEO/SEO, and web meetings and capture the requests and decisions landing on the web team. Sit on agency calls and assist with roadmap and follow ups and action items.
• Keep the roadmap visible. Assemble the written web updates broadcast to cross-functional stakeholders (reviewed by the web team lead before distribution) and help prioritize incoming work with input from workstream owners.
• Groom the backlogs. Keep the AEO/SEO and CRO backlogs current: mark items done, capture new requests for triage, and flag when runway is getting thin.
• Track and chase. Follow up on action items across workstreams so nothing silently stalls.
• Escalate with judgment. Spot blockers and route them to the right owner: execution questions to the web team lead, program decisions to the program owner. Deliver a weekly one-page status report to leadership so they have visibility without extra meetings. Act as the connective issue across a variety of marketing calls actively identifying which items are related for the web team and will need resourcing or prioritization.
• Support launch coordination. Keep the quarterly web launch checklist moving (owners, dates, dependencies) and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.

Requirements

• 4+ years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS
• Web and demand generation experience a plus
• Strong meeting facilitator who runs tight, productive sessions and leaves a clear paper trail
• Excellent written communicator, especially in status updates and stakeholder summaries
• Fluent with backlog and project tracking tools (Asana, Jira, or similar)
• Comfortable working across functions and driving follow-through without formal authority
• Organized, proactive, and reliable, you notice when something is about to stall and act before it does

Preferred

• Web and demand generation experience a plus

Benefits

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®