Responsibilities
- Develop, edit, and maintain content across the College website using Drupal or a comparable CMS.
- Build, test, and deploy email communications using Emma (or comparable platform), ensuring quality, accessibility, and brand alignment.
- Export and adapt email HTML for use in platforms such as Slate and Raiser’s Edge NXT.
- Serve as the primary reviewer and approver for campus email communications, ensuring adherence to brand, accessibility, and content standards.
- Train and support campus partners in building emails and updating web content using established tools and templates.
- Collaborate with the Editorial team to ensure content is accurate, well-written, and aligned with institutional messaging.
- Coordinate with campus partners to gather, review, and finalize content for web and email communications.
- Ensure all web and email content follows SEO, accessibility (WCAG), and usability best practices.
- Monitor performance of web and email content (e.g., open rates, click-through rates, page engagement) and provide insights for optimization.
- Troubleshoot issues related to CMS, email platforms, and integrations in partnership with ITS and external vendors.
Requirements
- Bachelor’s degree required (communications, marketing, digital media, or related field)
- Minimum of 3–5 years of experience in web content management and/or email marketing
- Proficiency with CMS platforms (Drupal strongly preferred)
- Experience with email marketing platforms (Emma preferred; Slate and/or Raiser’s Edge NXT a plus)
- Working knowledge of HTML/CSS for email formatting and platform integrations
- Understanding of email best practices, deliverability, and accessibility standards
- Familiarity with SEO and web usability principles
- Ability to manage multiple projects and deadlines with strong attention to detail
- Strong interpersonal skills and ability to train and support non-technical users
- Collaborative mindset and ability to work effectively across teams
Nice To Have
- Experience in a higher education or nonprofit setting preferred
- Experience training users on CMS or email platforms strongly preferred
- Slate and/or Raiser’s Edge NXT a plus
Benefits
Pitzer College is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, tuition exchange program participation and more.