Web Content Specialist

Illinois, USA (Hybrid)

$59K/yr – $96K/yrMid Level2+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the content publishing engine for 18 brand sites, balancing CMS operations with QA, SEO hygiene, and cross-functional requests while piloting AI-enabled workflows to speed up delivery.

  • CMS Content Ops: Execute publishing, updates, and page/config changes across multiple brands using AEM, Optimizely, or equivalent.
  • AI-Assisted Workflow: Identify repetitive tasks, introduce AI-assisted improvements, and stay current on AI capabilities to reduce manual toil.

Job Description

Responsibilities

  • As part of the talented Digital Marketing Team, you will be responsible for the day-to-day execution, maintenance, and quality assurance of content and configuration across Navico Group’s portfolio of approximately 18 brand websites.
  • The Web Content Specialist ensures CMS throughput, content accuracy, SEO hygiene, and cross-functional request fulfillment remain consistent and reliable while senior team members focus on a major platform migration initiative.
  • Identify opportunities to improve how work gets done—leveraging AI tools and emerging platform capabilities to increase speed, reduce manual effort, and solve problems that may not have established playbooks yet.
  • CMS Content Operations: Execute content publishing, updates, and configuration changes across multiple brand websites using enterprise CMS platforms (AEM, Optimizely, or equivalent).
  • Build and maintain landing pages, product detail pages, campaign assets, and navigational elements in accordance with defined brand and UX standards.
  • Process and fulfill content requests from cross-functional stakeholders (product marketing, brand, e-commerce) within established SLA timelines.
  • Manage digital asset preparation, including image optimization, metadata tagging, and file organization within the DAM/CMS environment.
  • Quality Assurance & Site Integrity: Conduct pre-publish and post-publish QA reviews to ensure content accuracy, link integrity, responsive rendering, and cross-browser compatibility.
  • Identify, document, and escalate front-end defects, broken user flows, and rendering inconsistencies through established ticketing workflows.
  • Maintain and execute recurring site audit checklists covering content freshness, broken links, 404 errors, and taxonomy compliance.
  • SEO Hygiene & Technical Compliance: Implement on-page SEO elements—including meta titles, descriptions, heading hierarchy, alt text, and URL structures—according to provided specifications.
  • Monitor and flag SEO compliance gaps during routine content operations; escalate strategic SEO decisions to the appropriate lead.
  • Support structured data implementation and schema markup as directed.
  • AI-Assisted Workflow & Continuous Improvement: Actively use AI tools to accelerate routine tasks and improve output quality.
  • Identify repetitive or manual-intensive workflows and propose AI-assisted or automated alternatives.
  • Stay current on emerging AI capabilities relevant to content operations, CMS platforms, and digital marketing workflows; share findings with the team.
  • Approach unfamiliar problems with a problem-solving orientation—comfortable working through ambiguity using available tools rather than waiting for step-by-step instructions.
  • Migration & Replatform Support: Provide operational support during the active site migration initiative, including content inventory validation, redirect mapping assistance, and pre/post-launch QA.
  • Execute bulk content entry, migration validation tasks, and regression testing as assigned by the Web Operations Lead.
  • Document procedural gaps, edge cases, and CMS-specific behaviors encountered during migration cycles.

Brunswick

Brunswick is a research, strategy and design consultancy that helps organisations transform into customer centred, digitally enabled service providers.

Founded in 2019
Millers Point, New South Wales, AUS
1 employees