Responsibilities

• Client Management: Serve as the primary point of contact for assigned e-commerce accounts.
• Build and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions to meet their business goals.
• E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience. Monitor and analyze performance metrics, including sales, traffic, and conversion rates.
• Optimize product listings, promotions, and marketing campaigns to maximize ROI.
• Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions. Manage and prioritize multiple projects and client requests efficiently.
• Oversee the execution of promotional activities and product launches.
• Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape.
• Provide insights and recommendations based on data analysis and industry trends.
• Reporting and Communication: Prepare and present regular reports on account performance and key metrics.
• Communicate effectively with clients and internal teams to address issues and opportunities.

Requirements

• 5+ years of experience in e-commerce management, account management, or a similar role
• Bachelor’s degree in Business, Marketing, E-commerce, or a related field preferred
• Proven track record of managing client relationships and driving sales growth
• Strong understanding of e-commerce platforms (Walmart/Retail Link specifically) and digital marketing strategies
• Excellent communication, negotiation, and presentation skills
• Strong analytical and problem-solving abilities
• Ability to work independently and manage multiple priorities in a fast-paced environment

Preferred

• Proficient in Microsoft Excel
• Knowledge of HTML/CSS and basic web development principles
• Familiarity with CRM systems and e-commerce tools

Benefits

• Commission Opportunities
• 401(k) matching
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off