Responsibilities

• Serve as the senior program management lead across a portfolio of integrated client engagements, providing strategic oversight for multiple workstreams, teams and disciplines.
• Define delivery strategies, project approaches and governance models that drive successful execution from kickoff through completion.
• Partner with Account, Strategy, Creative, Production and Specialty teams to evaluate new opportunities, develop scopes of work, staffing plans, timelines and budgets, ensuring proposed solutions are operationally and financially sustainable.
• Lead project planning, financial management and forecasting to ensure programs are delivered on time, within scope and profitably.
• Oversee project managers responsible for day-to-day delivery, providing coaching, guidance and escalation support throughout project lifecycles.
• Anticipate risks, proactively resolve issues and lead change management processes while balancing client expectations, business objectives and team needs.
• Drive conversations with clients related to delivery strategy, project health, financial performance and operational excellence, including discussions scope, delivery options, trade-offs and commercial implications.
• Partner with Finance and Resource Management to maintain accurate forecasting, staffing plans and approved statements of work.
• Champion project management standards, tools and best practices that improve consistency, transparency and operational efficiency across integrated teams.
• Establish scalable workflows and delivery frameworks that support evolving client needs while maintaining quality and accountability.

Requirements

• Bachelor’s degree or equivalent work experience.
• 8+ years of progressive project management experience within an integrated marketing, communications, public relations agency or related professional services environment.

Preferred

• Demonstrated success leading large-scale, integrated programs across multiple disciplines from planning through execution.
• Experience managing project portfolios, financial performance, resource planning and operational delivery.
• Proven ability to lead, coach and develop high-performing project management teams.
• Strong executive presence with the ability to influence senior stakeholders and build trusted client relationships.
• Expertise with project management methodologies and tools, including Smartsheet or comparable project management platforms.
• Excellent communication, organizational and problem-solving skills with the ability to navigate ambiguity and competing priorities.
• AI fluency, including the ability to evaluate and apply AI-enabled tools and workflows to improve project delivery, team productivity and operational efficiency while exercising sound judgment and responsible use.
• A collaborative leadership style with a commitment to continuous improvement, inclusive team culture and operational excellence.
• Strong commercial acumen, including experience shaping scopes, pricing approaches, staffing models and financially sustainable delivery plans.

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.