Responsibilities

• Set the vision: Define and drive the omnichannel MarTech roadmap aligned to commercial, medical, and patient strategies, building scalable, connected HCP and patient ecosystems
• Build and integrate: Lead design and delivery across Veeva, Salesforce, and broader MarTech platforms, ensuring seamless integration across CRM, data, media, and patient services
• Drive transformation: Assess and evolve client ecosystems, leading platform migrations, integration improvements, and phased modernization efforts without disrupting in-market programs
• Operationalize execution: Establish the operating model, governance, and workflows across teams and partners to enable efficient, compliant omnichannel delivery
• Embed compliance and rigor: Ensure solutions are built for regulated environments, incorporating consent, privacy (HIPAA, GDPR, CCPA), and MLR/PRC requirements from the start
• Support commercial growth: Contribute to scoping, solutioning, and engagement models, with a strong understanding of procurement, SOWs, and complex stakeholder environments
• Lead and influence: Build and align cross-functional teams, and act as a senior advisor to leadership and clients on omnichannel maturity and opportunity

Requirements

• 12 to 15+ years of experience across MarTech, digital, omnichannel, or commercial technology, with strong pharma exposure
• Hands-on experience delivering omnichannel solutions across platforms such as Veeva, Salesforce, Adobe , and related engagement, data, or consent tools
• Strong understanding of journey orchestration, data integration, APIs, platform architecture, and real-time or near-real-time decisioning
• Experience operating in regulated environments with clear knowledge of privacy, consent, compliance, and review workflows
• Familiarity with commercial operations, field enablement, and the intersection of personal and non-personal promotion
• Experience supporting large-scale transformation efforts, including ecosystem audits, phased roadmaps, platform migrations, and vendor transitions
• Strong client-facing presence, with the ability to translate technical capability into business value

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future.
• Mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.