VP, External Communications

Costa Mesa, CA (Hybrid)

$110K/yr – $185K/yrSenior Level8+ years expFull time

Posted 10 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

Responsibilities

  • Develop and implement strategic campaigns and communications plans to effectively convey the company's mission, values, and achievements.
  • Turn data-driven and business insight messaging into impactful content. Write and tailor public facing materials, including print materials, press releases, op-eds, podcasts and other communications and collateral that resonate with diverse external audiences, ensuring consistency in messaging across various channels.
  • Work closely with a variety of internal stakeholders across marketing teams, internal communications teams, social media teams and government affairs to drive our company and product narratives in the media and among other stakeholders.
  • Build media relations campaigns for consumer reporters and audiences including pet owners, as well as provider partners, that build awareness for our products and services and drive acquisition.
  • Build earned and paid external-facing collateral and amplification materials for campaigns, products, services and company executives.
  • Execute media partnerships and paid media campaigns; facilitate local sponsorships with third parties. Cultivate meaningful relationships with trade associations, third party policy influencers, media, think tanks and academic partners.

Requirements

  • Bachelor's degree. In lieu of degree, HS Diploma/GED and 10 years of relevant experience in public affairs, government relations, or a related field.
  • 8+ years of progressive external communications/public relations experience, with a strong track record of leading comprehensive PR and thought leadership programs.
  • At least 3 years of experience executing and or leading Paid, Earned, Social and Owned Media campaigns
  • At least 5 years working with and/or managing external public relations agency teams.
  • Ability to travel up to 15% of your time.

Preferred

  • Proven success in developing and driving comprehensive public relations strategies.
  • Strong understanding of the health and wellness and/or financial services industries is a plus.
  • Excellent written and verbal communication skills, with the ability to articulate complex issues in a clear and concise manner.
  • Demonstrated ability to build and maintain relationships with key partners, including business partners, media, and influencers.
  • Ability to lead cross-channel campaigns, including external relations, internal relations, social media and more.
  • Experience in crisis management and the ability to navigate high-pressure situations.
  • Ability to work independently and collaboratively, using sound judgment in making decisions, balance multiple priorities, and communicate proactively with stakeholders about project risks or uncertainties.
  • Ability to prioritize and manage a high volume of detailed work with conflicting priorities, and deliver on a tight deadline.
  • Trustworthy and able to keep highly sensitive information confidential.

Synchrony

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.

Founded in 2016
Stamford, Connecticut, USA
16K employees (721 in marketing)

Traffic Signals

Monthly Visitors
42.3M
Monthly Google Ads Budget
$121.9K
Traffic Source Mix
Search
9.2%
Direct
69.1%
Referral
20.8%
Social
0.2%
Paid
0.6%

Headcount Trend

Current headcount: ~15.7K

Marketing Team

Marketing Team Size
616 (4% of company)
Median Career Experience
22 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
8

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Equity, 2 years ago

Funding History

  • Feb 2024
    Post IPO Equity • $500M

Recent News