Responsibilities

• Manages the overall relationship, business strategy and marketing efforts
• Own the client relationship and understanding of the client's business—how it works, key players, and how it's performing
• Working directly with several client stakeholders and integrated agency teams
• Look for opportunities to elevate the work and inspire the team around you.
• Champion best-in-class creativity
• Inspire team to champion ideas that work toward a business objective
• Craft appropriate strategies and identify/implement tactics to help proactively identify and achieve client objectives
• Evaluate research/data to draw implications and actionable insights
• Lead the team to proactive thinking (and ideas that we may not have a client brief on yet) that not only builds the client's business but also helps grow the agency creatively, or financially
• Marketing expert across multiple media; industry expert in client’s core businesses

Requirements

• 9+ years of client management experience at a digital or full-service agency with a demonstrated track record of developing senior level client relationships – client references a strong positive
• Proven experience in managing teams of people and in working cross functionally across an organization
• History of close partnership with creative, strategy, technology and production counterparts
• Fluent and comfortable in working with all aspects of production including digital, social, broadcast, and print.
• Creative thinking and analytical problem solving
• Strong interpersonal and communication skills
• Strong client-service orientation
• Track record of leadership, coaching and mentoring abilities
• Proven ability to manage projects to successful completion, multi-task, and work within tight deadlines