Responsibilities

• Act as the overall manager of a client's business, ensuring that we are delivering for the client’s business everyday; Ensure that all client initiatives run on time and on budget
• Strengthen and own client & partner agency relationships (and all other stakeholders) and ensure the rest of the team maps well to the client set
• Deliver Radical Candor to strengthen and grow client relations, operational excellence. We are looking for a leader with the comms skills, empathy and courage to deliver all feedback (both the positive and the tough) in a clear, direct and motivating manner, with an action-oriented approach to navigating through challenges and improving our work together.
• Manage and attend relevant internal meetings (e.g: creative reviews, account management status meetings, IAT meetings etc)
• Be able to leverage brand knowledge to inspire the team and contribute ideas that can transform the business.
• Be able to effectively lead and shape client presentations and confidently present, as required
• Understand your role as a leader on the team. Always approachable and empathetic, you are seen as a role model to their direct reports in terms of maturity, self awareness and professionalism.
• Educate, inspire, motivate, and mentor account teams (along with strategy, media and creative etc…) in our commitment to providing best-in-class marketing communications, while contributing to the career growth of your team members.
• Supervise creative development for the account - you help lead and shape the creative work based on the client’s business objectives and brief to the agency. Specifically ongoing campaign as well as new campaign exploratories.
• Manages up to VP on all things having to do with client and team.