Responsibilities

• Serve as a lead for a portfolio of key B2B technology accounts, setting strategic direction and ensuring best-in-class delivery.
• Advise clients across enterprise software, artificial intelligence, cloud infrastructure, SaaS platforms, developer tools, data and analytics, compliance technology, and emerging B2B technology categories.
• Define and oversee integrated, multi-channel communications strategies that build brand authority, trust, and long-term market leadership in one of the most competitive and fast-moving technology environments.
• Provide executive-level counsel on messaging, positioning, reputation management, issues response, and navigating rapidly evolving market dynamics—from AI disruption to global regulatory and compliance shifts.
• Guide teams in translating complex B2B technology concepts into clear, compelling, and business-relevant stories for audiences ranging from C-suite executives and boards of directors to developers and technical buyers.
• Own senior client relationships, acting as a trusted advisor and escalation point while ensuring client satisfaction, retention, and expansion.
• Identify and drive organic growth opportunities across existing accounts, including expanded thought leadership, research-driven storytelling, and executive visibility programs.
• Oversee financial performance for assigned accounts, including budgets, forecasting, staffing models, and margin management.
• Contribute to Highwire’s point of view on B2B technology trends, including AI acceleration, increasing security and compliance demands, fragmented media landscapes, and evolving buying committee dynamics.
• Maintain and deepen relationships with top-tier B2B technology, enterprise, trade, business, and policy media, as well as analysts and key industry influencers.

Requirements

• 10+ years of PR or strategic communications experience, with significant agency leadership experience (required).
• Deep expertise leading communications for B2B technology companies, including enterprise software, AI, cloud infrastructure, SaaS platforms, developer tools, data and analytics, and compliance technology.
• Proven success owning and scaling integrated, multi-channel communications programs for complex, high-growth B2B technology clients navigating long buying cycles and diverse buying committees.
• Strong command of the B2B technology media landscape, analyst community (e.g., Gartner, Forrester, IDC), and key industry influencers.
• Demonstrated ability to craft data-informed, creativity-driven narratives that rise above market noise and connect with decision-makers from the boardroom to the developer community.
• Exceptional strategic writing, editing, and storytelling capabilities, with fluency in translating technical complexity into business impact.
• Demonstrated experience providing executive-level client counsel and managing senior stakeholder relationships, including C-suite and board-level engagement.
• Track record of building, mentoring, and retaining high-performing teams.
• Strong business acumen, including experience with forecasting, resourcing, and revenue growth.
• Experience supporting and winning new business in a competitive agency environment.

Benefits

• Competitive salary with merit-based opportunities for growth
• Flexible hybrid work model tailored to your schedule and lifestyle
• Generous vacation policy, including extended summer and winter breaks
• Early log-off on Fridays through our Empower Hours program
• 401(k) plan with employer matching
• Comprehensive medical, dental, and vision coverage, plus FSA options
• Paid parental leave benefits
• Commuter benefits
• Annual Growth Mindset stipend for books, events, or learning experiences
• Monthly technology reimbursement