Vice President, Marketing Business Operations and Transformation

Hoboken, NJ (On-site)

Salary Not AvailableSenior LevelFull time

Posted 4 months ago

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Job Summary

Lead marketing operations and governance to align spend, data, and revenue outcomes across Marketing, Sales, and Finance.

  • Own annual and quarterly planning with unified metrics and clear targets
  • Provide trade-off analyses and ROI-focused investment guidance
  • Lead enterprise initiatives (AI in marketing, funnel redesign, productivity) for cross-functional impact

Job Description

Responsibilities

  • Act as a trusted advisor to the CMO on performance, investment decisions, and strategic priorities
  • Translate marketing strategy into operational plans, targets, and execution frameworks
  • Drive operating cadence (QBRs, MBRs, exec reporting, planning cycles)
  • Own the marketing performance model across pipeline, revenue contribution, and ROI
  • Ensure single source of truth for metrics across Marketing, Sales, and Finance
  • Deliver actionable insights, not just reporting
  • Lead enterprise-level initiatives such as: AI in marketing, Funnel redesign / GTM shifts, Productivity and efficiency programs, Drive adoption and behavior change, not just implementation
  • Define how marketing operates across: Functions, Regions, Segments
  • Establish clear governance, accountability, and decision frameworks
  • Remove friction between teams (a big hidden value of this role)
NICE logo

NICE

NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Founded in 1986
Hoboken, New Jersey, USA
14K employees (551 in marketing)

Traffic Signals

Monthly Visitors
403.3K
Monthly Google Ads Budget
$237K
Traffic Source Mix
Search
44.9%
Direct
40.8%
Referral
9.4%
Social
3.1%
Paid
1.6%

Headcount Trend

Current headcount: ~13.6K

Marketing Team

Marketing Team Size
327 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

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