Position Summary:
We’re growing and looking for a Vice President, Client Navigation to manage single large accounts, or multiple smaller accounts, for our healthcare & pharma clients, with an emphasis on product and corporate communications. We value individuals who are energized by innovation, eager to learn new technologies, and motivated to blend strategic thinking, storytelling, and data-driven decision making to deliver smarter, more impactful work. We are based out of Parsippany, NJ, but position can be remote.
The Vice President, Client Navigation:

• Works with the senior account leadership in the development of communications programming for clients.
• Directs program implementation, including overseeing staff performance.
• Works with the senior account leadership to ensure Green Room’s relationship with client contacts are consistent and successful.
• Directs consistent support by account teams to meet client needs and ensures quality-control on all materials and communications to client.
• Coordinates with the senior account leader and Operations personnel to ensure appropriate staffing, including utilization of specialty services and coordination of on-site support as needed.
• Coordinates with Green Room Finance and Operations staff to ensure all financial and utilization elements are provided and successful.
• Communicates account status on ongoing basis to account leader(s).
• Participates in new business efforts as directed by Green Room leadership team.
  

The Vice President, Client Navigation must demonstrate:

• A high level of initiative and strong program management skills
• Thorough understanding of the healthcare industry (the biopharmaceutical sector, in particular)
• Ability to direct multiple programs
• Ability to inspire colleagues and subordinates in delivering premium service to client(s) and counsel/mentor subordinates when appropriate
• Solutions-oriented problem-solving approach to challenges
• Strong writing skills
  

Credentials and Experience:

• 8-12 years of agency experience, including demonstrated skill in managing multiple client accounts and program development
• Demonstrated success in executing healthcare communications programs (specifically internal communications and executive thought leadership)
• Experience with internal meetings, town halls and events representing clients
  

Embodiment of Green Room’s Core Values:
We own it.
We strive to be great leaders.
We embody a can-do spirit.
We are candid and transparent.
We show grit.
The annual salary range for this position reflects the current compensation banding for the role. The actual salary offered will depend on several factors, including relevant experience, qualifications, skills, education and internal equity. We also offer rewarding benefits that reflect the needs of our team and what’s most important to them. Our benefits package includes, but is not limited to:Flexible “Work From Anywhere” EnvironmentDevelopment & Growth OpportunitiesAnnual Bonus & Profit Sharing (contingent upon company & individual performance)Comprehensive Medical, Dental & Vision Coverage401(k) MatchingPaid Time Off/PTOUnlimited Health & Wellness DaysPaid Company Holidays & Closure Between Dec 25 - Jan 1$500 Health & Wellness StipendSummer Fridays
Position Pay Range: $130,000 USD - $155,000 USD
About Green Room Communications: As a women-owned agency founded by journalists, Green Room specializes in healthcare communications and offers a unique skill-based model that delivers scalable support for changing client needs, big or small. Our nimble and entrepreneurial agency, rooted in deep healthcare expertise and coupled with our collaborative and flexible culture, is unlike any place you’ve ever worked at or with. We believe that when people come first, humans and brands grow—and success follows. Green Room was named a WBENC-Certified Women's Business Enterprise in March 2016 by the Women’s Business Enterprise National Council (WBENC) and received the U.S. Small Business Administration’s Subcontractor of the Year award in 2019. Learn more about our culture and benefits here: grcomms.com/join-us/
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