Responsibilities

• Client Leadership & Partnership
• Lead weekly business reviews (WBRs), monthly performance reviews, and quarterly planning cycles
• Build relationships up to VP/C-suite level to align on growth and profitability goals
• Translate client objectives into actionable eCommerce and integrated media strategies
• Partner with broader agency teams (e.g., Media, Brand) to ensure unified client delivery
• eCommerce P&L Performance (Functional eCommerce)
• Drive marketplace revenue growth, margin expansion, and contribution profit initiatives via organic performance
• Support and influence strategies across assortment, pricing, promotions, and trade investment optimization
• Guide PDP content strategy and conversion optimization to improve performance
• Establish KPIs, operating cadence, and best practices to drive consistent results in eCommerce performance (e.g., Instock levels, organic sales, inventory health, etc.)

Requirements

• 12+ years of experience in eCommerce or digital commerce (CPG preferred)
• Deep expertise in Amazon and Walmart ecosystems
• Strong experience with Retail Media, including Amazon Ads, DSP, and attribution frameworks
• Proven ownership or influence of eCommerce P&L (revenue and margin)
• Strong written, verbal, and presentation skills appropriate for executive-level engagement
• Experience within a holdco agency model or consulting environment supporting external clients
• Experience scaling eCommerce businesses or portfolios
• Exposure to additional marketplaces (e.g., TikTok Shop, Instacart)

Preferred

• Exposure to additional marketplaces (e.g., TikTok Shop, Instacart)

Benefits

• medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.