(USA) Senior Manager, Technology Operations - Customer Growth, Marketing Integration

Bentonville, AR (On-site)

$90K/yr – $180K/yrSenior Level2+ years expFull time

Posted 4 days ago

Job Summary

Own the Customer Growth marketing roadmap by translating priorities into integrated, cross-channel campaigns and aligning stakeholders across Marketing, eCommerce, Product, and Analytics to drive growth and execution.

  • Translate customer priorities into integrated marketing plans.
  • Connect campaigns across CRM, lifecycle marketing, paid and owned media, creative, offers, and promotions to prioritized customer actions and outcomes.
  • Embed Customer Growth priorities into campaign briefs, calendars, roadmaps, and planning forums.

Job Description

Responsibilities

  • Serve as the primary Marketing partner for Customer Growth, translating customer priorities into integrated marketing plans.
  • Connect campaigns across CRM, lifecycle marketing, paid and owned media, creative, offers, and promotions to prioritized customer actions and outcomes.
  • Embed Customer Growth priorities into campaign briefs, calendars, roadmaps, and planning forums.
  • Identify opportunities to improve alignment across campaigns, channels, and customer touchpoints.
  • Partner across eCommerce, Product, Merchandising, Operations, Decision Sciences, and Analytics to coordinate growth initiatives and launch readiness.
  • Translate customer insights and performance into future marketing recommendations.
  • Build strong relationships across Marketing to advance Customer Growth frameworks and operating principles.

Requirements

  • Strong understanding of integrated marketing, lifecycle marketing, CRM, paid and owned media, creative, and campaign planning.
  • Proven ability to influence senior stakeholders and align teams across a complex organization.
  • Strong strategic thinking, communication, and executive presentation skills.
  • Experience translating strategy into scalable execution while managing multiple priorities.
  • Strong analytical mindset with the ability to use customer insights and business performance to inform decisions.
  • Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
  • Option 2: 7 years’ experience in project management, program management, program operations, or related area.
  • 2 years’ supervisory experience.

Preferred

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Benefits

  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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Walmart

With approximately 255 million customers and members visiting more than 10,500 stores and numerous eCommerce websites in 19 countries, Walmart is uniquely positioned to serve customers how, when and where they want. Formed in 2021, Walmart Data Ventures unlocks the full value of Walmart’s first-party data, delivering actionable, customer-centric insights through Scintilla, our integrated insights ecosystem. Scintilla is now available in the U.S., Mexico, and Canada, offering Merchants and brands a comprehensive solution to make informed business decisions in today’s dynamic retail environment. The name ‘Scintilla,’ derived from the Latin word for ‘spark,’ embodies the power of a single insight to ignite transformative ideas. Even the smallest, most granular data point can drive decisions that create meaningful impact. Scintilla empowers businesses to turn insights into action, optimizing every touchpoint along the customer journey—from home to store—and the product journey—from source to shelf. At Walmart Data Ventures, our mission is to deliver value to customers, suppliers, merchants, and store operators by bridging insights with actionable strategies that enhance the retail experience.

Founded in 2021
Bentonville, Arkansas, USA
288 employees (21 in marketing)

Salaries

Posted range

$90K/yr – $180K/yr

Taken straight from the job posting.

See all Walmart salaries

Marketing Team

Marketing Team Size
8 (3% of company)
Median Career Experience
6 years
Median Tenure
1 years
Marketing Roles Posted (Last 30 Days)
9

Traffic Signals

Monthly Visitors
6.8K
Traffic Source Mix
Search
29.1%
Direct
46.7%
Referral
6%
Social
17.2%
Paid
1%

Headcount Trend

Current headcount: ~288

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