Responsibilities

• The Transportation Program assists older adults, people with disabilities, and others with special transportation needs in accessing transportation and other mobility options. Ensure the transportation program is aligned with changing community needs.
• Provide effective direction to transportation staff to ensure that program outcomes/objectives are being met including number of rides provided, timeliness of service, outreach to underserved communities, and other service-related results.
• Hire and evaluate drivers, dispatchers, and other members of the transportation team. Train and supervise regular, casual, and volunteer drivers, and transportation staff. Ensure recurrent training occurs. Ensure compliance with all safety regulations including drug and alcohol testing requirements.
• Serve as both leader and member of transportation team, supporting dispatch and scheduling and providing fill in support to other key roles as needed.
• Ensure appropriate response to all incidents.
• Support team in implementation and effective use of scheduling software, and input of required client level data into databases.
• Acquire and maintain all necessary permits, licenses, etc.
• Keep driver's manual and maintenance plan current and ensure that drivers are updated as policies and procedures change. Stay abreast of changing regulations and incorporate into policies/procedures.
• Arrange for the purchase of new vehicles and the sale of surplus vehicles. Develop and maintain a vehicle procurement plan. Develop and maintain an appropriate preventative maintenance schedule for vehicles. Ensure other repairs/maintenance issues are handled as needed.
• Develop and manage the budget in collaboration with the CEO; adjust spending plan and/or revenue to meet budget goals.

Requirements

• High School or GED
• Bachelor’s degree preferred
• At least 2 years of supervisory experience
• At least 2 years of professional driving or transportation experience is preferred
• Two years’ experience working with seniors and/or persons with disabilities is preferred
• An understanding of concepts of vehicle maintenance and risk management
• Must successfully complete all defensive driving and passenger assistance training classes
• Must maintain CPR and first aid certification, attend Drug and Alcohol Supervisors Training
• Washington State Patrol Criminal History Background Check and Criminal History Self-Disclosure Form are required
• Northshore Transportation employees are subject to a WSP fingerprint criminal history check and to pre-employment and random drug and alcohol testing

Nice To Have

• Bachelor’s degree
• Two years’ experience working with seniors and/or persons with disabilities is preferred
• Experience with MS Office; highly proficient in Excel and Word
• Knowledge of MS Office; highly proficient in Excel and Word

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance