Responsibilities

• Design, develop, implement, and deliver training programs and technical support for Maui Jim’s US Sales Force, Retail Partners and Marketing while ensuring consistency in delivery and format. Contribute technical knowledge to marketing campaigns and products.
• Research, design, develop and deliver complete learning solutions in support of business objectives using a blended learning approach to provide sustainable, engaging, interactive and impactful training opportunities.
• Partner with and work extensively with subject matter experts to develop and maintain training content to enhance internal and external training as it relates to business processes, product knowledge, marketing strategy, service calls, company policies, etc.
• Consult with the marketing team on technical product development and campaign strategies
• Support product launch activities from a technical marketing and training perspective
• Apply key instructional design methodologies to develop and maintain relevant and high-quality training programs for Maui Jim Sales Force and Retailer Partners globally
• Facilitate seminars, workshops, webinars and other training sessions to address business and organizational needs; solicit feedback to ensure content continues to be relevant, audience appropriate and appealing to adult learning styles
• Lead day-to-day activities of multiple assigned training initiatives, communicate status updates and preemptively identify changes in scope of work. Manage project plans, vendor management, resources and budget allocation
• Plan, organize and coordinate the national training schedule with Manager to ensure consistent and professional marketing and communication of all programs
• Facilitate seminars, workshops, and other training sessions to address business and organizational needs; provide feedback when necessary to ensure workshop content continues to be relevant to our learners.