Training Communications Lead

Stafford, VA (On-site)

Salary Not AvailableFull time

Posted 2 months ago

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Job Description

Job Description
The Training Communications Lead will be responsible for developing, executing, and overseeing communication strategies and initiatives related to training programs within an organization. They will support the DMSS program by creating training materials, managing internal and external communications regarding the training documentation progress, monitor the effectiveness of the material and collaborating with the scrum teams and stakeholders. The Training Communications Lead must have strong verbal, written and communication skills to interact with the teams, client and stakeholders.
Required Skills
  • Analyze complex software enhancements to determine the best training approach
  • Design and Develop training materials the ensure the best user learning experience
  • Apply Agile methodologies such as SAFe and Scrum for the training team
  • Develop and maintain training processes and procedures
  • Create Epics, Features, user stories and tasks that will be used to track items of work
  • Ensure that work items are completed at the end of each sprint
  • Ensure the training materials are updated across various training and knowledge base learning platforms
  • Collaborate with other teams to understand the intricacies of the software application and changes that affect the end user experience
  • Lead weekly and monthly meetings with the client and stakeholders
  • Deliver end of sprint planning reports
  • Partake in application demonstrations with internal and external stakeholders
  • Interact with required stakeholders including Client Program Management Office, Scrum Development Team, infrastructure managers, and SME Team to understand the needs of end users and document those needs as training development requirements
  • Support software testing as it may relate to GUI and Help System updates
  • Support continuous innovation by implementing industry best training practices to improve technology tools and processes to increase team efficiency and technical execution
Desired Skills
  • Must have a confirmed Secret Clearance
  • 2+ years analyzing, designing, developing, implementing, and evaluating training materials
  • 1+ years using Adobe Captivate 2019 features to develop complex training materials
  • Working knowledge of Adobe RoboHelp or equivalent program to host complex training materials
  • 1+ years working knowledge of Learning Management Systems to host a variety of training materials.
  • 1+ years using Photo Shop or comparable software to create a wide range of graphics
  • Excellent written and oral communication skills
  • Demonstrated ability to translate software workflows and features into user training materials and knowledge bases
  • Working knowledge of MS Products including Azure DevOps, SharePoint, Word and PowerPoint.
  • Demonstrated multi-tasking ability, problem solving skills and a consistent record of on-time delivery and customer service
  • Demonstrated ability to work in a dynamic environment.
  • Demonstrated ability to gather and decompose training requirements from various sources
ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
Everforth ECS is the federal segment of Everforth, a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We Value
  • Attracting and developing top talent and high-performing teams
  • Fostering a culture that is engaging, accountable, and mission-driven
Meet the challenge. Make a difference with Everforth ECS!
ECS logo

ECS

ECS is a fast-growing 4,000-person, $1.2B provider of advanced technology solutions for federal civilian, defense, intelligence, and commercial customers. We tackle complex client challenges with smart, scalable solutions in data and AI, cybersecurity, and digital transformation. Our collective work empowers customers’ missions, strengthens our partners, inspires our employees, and grows our company. To achieve our purpose — to tackle the missions that matter most and create a lasting impact on our customers, employees, and community — we are committed to excellence in growth, customer delivery, technology innovation, and employee engagement. We believe in: • Attracting, developing, and retaining top talent • Building high-performing teams • Creating an engaging employee environment • Acting with social responsibility • Having a positive impact on our community Our core values: Excellence, Drive, Grit, and Community. We keep these values at the heart of all we do. We’re looking for driven individuals who want to solve meaningful challenges and help shape the future of national security and public service. If you’re ready to make a difference, you’ll find your team here.

Founded in 1993
Fairfax, Virginia, USA