Responsibilities

• Own the day-to-day management and growth strategy of assigned TikTok Shop accounts
• Serve as a primary point of contact for clients and build strong, long-term brand relationships
• Develop and execute strategies designed to increase GMV, conversion, product visibility, and overall shop performance
• Analyze account performance and identify opportunities for growth, optimization, and improved profitability
• Manage and optimize TikTok Shop product listings, promotions, campaigns, and shop operations
• Work closely with creators, affiliates, livestream hosts, and internal teams to execute account strategies
• Monitor creator and affiliate performance and identify opportunities to improve campaign results
• Track TikTok Shop trends, viral products, competitor activity, and platform updates
• Prepare and present performance reports, insights, and recommendations to clients
• Proactively identify account risks, challenges, and opportunities before they become issues

Requirements

• 2+ years of hands-on experience managing TikTok Shop accounts
• Strong understanding of TikTok Shop Seller Center and the broader social commerce ecosystem
• Experience working with GMV, conversion rates, AOV, affiliate performance, product sales, and other e-commerce KPIs
• Strong client-facing and relationship management experience
• Ability to independently manage multiple accounts and competing priorities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Comfortable presenting performance data and recommendations to clients
• Highly organized, proactive, and detail-oriented
• Ability to move quickly and adapt in a fast-paced environment

Preferred

• Experience managing high-GMV or high-volume TikTok Shop accounts
• Experience working with gaming, consumer technology, beauty, wellness, fashion, CPG, or other consumer brands
• Experience with creator affiliate programs and influencer marketing
• Experience developing account strategies and client growth plans
• Experience mentoring or supporting junior Account Managers
• Existing relationships within the TikTok Shop, creator, affiliate, or brand ecosystem

Benefits

• 401(k)
• Health insurance
• Paid time off