Responsibilities

• Lead development of 360 communication strategies, working in partnership with Retail Excellence, Events, CVM, PR, Creative, Clienteling, Media, and Omnichannel counterparts, for both regional and global key initiatives. Operating as the project owner, the Manager will be accountable for the projects’ lifecycles from initial insights and strategic brief development through toolkit/asset deployment and performance analysis.
• Serve as the Single Point of Contact (SPOC) for the regional teams and projects, ensuring seamless communication with global, brand cohesion, and adaptations to accommodate local nuance.
• Lead the orchestration of go-to-market marketing approaches for jewelry and lifestyle categories, managing cross-functional communications including (but not limited to) Creative, Creative Operations, Media, PR, Omnichannel, Legal, HR, and Category Merchandising, giving clear direction in planning and implementing strategic direction.
• As a subject matter expert, proactively raise marketing and communications opportunities and considerations to enrich the wider global marketing team and elevate the brand.
• Monitor and optimize cross-channel performance throughout campaigns and initiatives; synthesizing and presenting final learnings and future action plans to senior management.
• Maintain a strong understanding of industry and competitive best practices to inform distinctive, breakthrough brand strategies, further driving awareness and relevance of key initiatives.
• Present communications plans and comprehensive strategic briefs to senior leaders, including VPs and C-Suite leadership, with confidence and clarity.

Requirements

• Bachelor’s Degree required
• 5-7 years of experience in Global Marketing
• Appreciation and understanding of luxury, retail, culture, style, and design
• Ability to manage cross-functional projects and liaise across teams, with varying levels of management
• Hands-on, “get-it-done”, results-driven, positive mentality complemented by ability to be agile, prioritize and multi-task
• Exceptional organizational and critical problem-solving abilities with experience analyzing data and insights
• Strong communication, writing, and presentation skills
• Demonstrates cultural awareness and understanding of regional differences with the flexibility to work with international time zones

Preferred

• Background in luxury retail
• Foundational knowledge of the jewelry industry