Responsibilities

• Social Media Content Curation and Management – 70%
• Work directly with members of the external affairs team, program Team, corps members, and alumni to create ongoing content for our various social media platforms (Twitter, Instagram, Facebook, Linkedin)
• Write daily and weekly content for all Florida social channels (Facebook/Instagram/Linkedin/Twitter); Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines
• Serve as internal point of contact for social media platforms including Facebook/Instagram/Linkedin/Twitter; check and respond to all messages that come through on social media platforms within 24 hours
• Manage a proactive, comprehensive communications calendar and generate ideas for monthly themes, campaigns, and content
• Interact with social media audiences in accordance to brand guidelines to grow and keep the community alive
• Support content production by inputting stories and other content into our scheduling app, Sprout Social, ensuring proper formatting and functionality; and assuming responsibility for occasional production projects such as content updates or new features
• Keep up to date to the latest social media trends and emerging social media platforms in the industry
• Work with members of the External Affairs team to build out and manage our three Twitter accounts to create focused content specific to our media and legislative audiences
• Regularly assess the effectiveness of our key messages across all social media platforms in order to determine how different stakeholder groups are engaging with our content, and our statewide strategy moving forward.

Requirements

• 4+ years experience developing social media content and experience using social publishing and reporting is strongly preferred.
• Exceptional attention to detail, organization, and time management, especially in a fast-paced and deadline-driven environment managing multiple projects simultaneously. Exceptional writing and editing skills; excellent spelling, grammar, tone and voice.
• Strong team and customer service orientation.
• Ability to work independently and with a spirit of flexibility.
• Ability to anticipate needs and take action proactively, creatively and strategically.
• Strong interpersonal communication skills.
• High level of discretion and excellent judgment, operating with a high level of personal responsibility.
• Highly responsive, organized, and proactive.
• Experience in brand management and communications preferred.
• Experience in using design platforms such as Canva preferred.