Responsibilities

• Meet with customers to understand their needs, confirm success criteria for their demo projects, and own the iterative build and feedback process with the customer.
• Communicate clearly and navigate ambiguity using strong consulting skills.
• Build demos and visually compelling assets that help tell customer stories.
• Write clear, consistent demo scripts and other documentation for customer consumption.
• Quickly learn new technologies and build credibility as a trusted advisor.
• Lead technical marketing consultants on the project team to meet customer objectives.
• Partner with project managers, quality assurance, and cross-functional team members to ensure project success.
• Troubleshoot problems independently while collaborating in a deadline-driven environment.
• Contribute to multiple concurrent projects from beginning to end, with success measured by customer satisfaction.
• Within the first three months, you will become confident producing 3Sharp deliverables and contributing to project teams.

Requirements

• 5+ years in a customer-facing consulting role within the IT industry.
• Proven ability to deliver on time, on budget, and with high customer satisfaction.
• Strong technical writing, requirements gathering, and communication skills.
• Proficiency with Microsoft 365 and Windows feature sets.
• Experience with Microsoft Copilot or other AI tools is preferred.
• Experience building and presenting software product demos is preferred, with an emphasis on storytelling.
• Ability to contribute both independently and as part of a team.
• Ability to learn quickly, follow direction, and maintain a strong attention to detail.

Benefits

• Benefits: 3Sharp pays 90% of employee insurance premiums (medical, dental, vision) and offers a 401(k) match.
• New employees accrue 4 weeks of PTO in their first year and receive 9 paid holidays.