Responsibilities

• Content creation & maintenance: Create and regularly update technical learning paths for Red Hat products, ensuring technical accuracy and clarity. This includes developing introductory material that is accessible to new users.
• Technical expertise: Stay current with the constant influx of new technologies, programming languages (JavaScript, YAML, Python, etc), and software development principles to ensure content is relevant and forward-looking.
• Cross-functional collaboration: Work closely with key stakeholders across the organization.
• Community engagement: Monitor and engage with solutions architects and various product internal Slack channels to gather information, offer assistance, and identify emerging content needs.
• Strategic prioritization: Apply foresight and knowledge of current industry trends, user data, and Red Hat's global marketing goals and market position to help the team strategically select and prioritize which learning paths to develop.
• Advocacy & outreach: Occasionally assist with high-impact demonstrations of products and technologies like virtualization, Linux and Windows containers, or automation for a variety of industry verticals.

Requirements

• Software development background: Essential understanding of modern software development principles; proficiency in multiple programming languages is highly desirable, with the ability to quickly adapt and learn new technologies.
• OpenShift/Containerization knowledge: Practical experience or strong foundational knowledge of Kubernetes and/or OpenShift container technology is crucial.
• Platform flexibility: Proven ability to work effectively across diverse (Mac, Linux, and/or Windows) development environments, with a strong commitment to serving the large developer audience.

Preferred

• Proven experience as a Developer Advocate or in a similar technical writing/content creation role.
• Someone who enjoys content creation and writing but seeks a role with reduced travel compared to traditional developer advocacy.
• A candidate who thrives in a scrum-focused collaborative team environment, that values autonomy, and holds themself and team members/stakeholders accountable for deliverables.
• Exceptional communication & writing: A background in journalism or other fast-paced writing is a strong plus. Must excel at storytelling, balancing professional instruction with humanity and humor.
• "People skills" & collaboration: The ability to effectively collaborate with engineers, developer advocates, and other teams. Must be comfortable admitting knowledge gaps and proactively seeking help and solutions.
• The ideal candidate profile: Proven experience as a Developer Advocate or in a similar technical writing/content creation role.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!