4Over, LLC

Technical Content and Enablement Manager

USA (Remote)

$110K/yr – $120K/yrMid LevelFull time

Posted 4 months ago

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Job Summary

Drive partner enablement by designing programs, curricula, and events that boost product knowledge, sales effectiveness, and operational alignment for a cross-functional partner ecosystem.

  • Design and deliver partner enablement programs across learning paths, events, and resources.
  • Must-have: 5+ years in partner enablement, training, or product marketing.
  • Standout: cross-functional collaboration across sales, product, and operations.

Job Description

Responsibilities

  • Design and deliver partner enablement programs that improve product knowledge, sales effectiveness, and operational understanding.
  • Create structured learning paths, onboarding experiences, and just-in-time performance support resources.
  • Lead planning and execution of recurring onsite partner events across multiple locations, including design of agendas that balance education, product exposure, and relationship building, coordinating cross-functional participation (sales, operations, leadership), and managing other event logistics.
  • Identify partner capability gaps and develop targeted enablement initiatives.
  • Collaborate with sales, product, and operations teams to ensure accuracy and relevance of training.
  • Develop and maintain partner-facing technical documentation, guides, and reference materials.
  • Create educational and enablement content such as playbooks, presentations, videos, and toolkits.
  • Partner within marketing to align enablement content with broader campaigns and product launches.
  • Ensure content is clear, accessible, and aligned to partner needs and use cases.
  • Execute and optimize website, UI, and UX enablement content by partnering with digital, product, and marketing teams to translate complex offerings into clear page-level messaging, workflows, FAQs, and conversion-focused content that supports partner and customer self-service across brand sites and portals.

Requirements

  • 5+ years experience in partner enablement, training, product marketing, or related field
  • Experience developing technical or instructional content
  • Self-Motivation & Accountability: Highly self-directed professional who demonstrates initiative, ownership, and accountability.
  • Ability to manage workloads independently, stay focused on priorities, meet deadlines consistently, and deliver high-quality work with minimal supervision in a fast-paced, deadline-driven environment.
  • Strategic Thinking & Decision Making: Strong critical thinking skills with the ability to balance strategic vision with hands-on execution.
  • Capable of analyzing complex information, identifying problems, and making sound decisions independently while translating high-level strategies into actionable business and system requirements.
  • Technical & Instructional Content Development: Demonstrated experience developing technical and instructional content including partner documentation, playbooks, training programs, presentations, and enablement materials.
  • Ability to translate complex technical concepts into clear and practical resources for both technical and non-technical audiences.
  • Communication Skills: Excellent written and verbal communication skills with the ability to clearly communicate complex ideas to diverse audiences, including cross-functional teams, partners, and senior leadership.
  • Ability to read and interpret corporate policies, job-related documents, and written and verbal instructions in English to ensure effective and compliant job performance.

Preferred

  • Experience with learning technologies or Learning Management Systems (LMS) beneficial.
  • Familiarity with Adobe Creative Suite and project management platforms is a plus.
  • Remote/work experience is implied by the remote position and location requirements.

Benefits

  • Health and Life Insurance: Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
  • 4over pays 100% of the employee’s premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
  • Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
  • 401(k) Retirement Plan
  • New employees are eligible to enroll the first of the month, following 1 month of employment
  • Semi-annual open enrollment (January 1st and July 1st)
  • Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
  • Immediate Vesting
  • Holidays and PTO
  • 9 Paid Holidays