Responsibilities

• Design and deliver partner enablement programs that improve product knowledge, sales effectiveness, and operational understanding.
• Create structured learning paths, onboarding experiences, and just-in-time performance support resources.
• Lead planning and execution of recurring onsite partner events across multiple locations, including design of agendas that balance education, product exposure, and relationship building, coordinating cross-functional participation (sales, operations, leadership), and managing other event logistics.
• Identify partner capability gaps and develop targeted enablement initiatives.
• Collaborate with sales, product, and operations teams to ensure accuracy and relevance of training.
• Develop and maintain partner-facing technical documentation, guides, and reference materials.
• Create educational and enablement content such as playbooks, presentations, videos, and toolkits.
• Partner within marketing to align enablement content with broader campaigns and product launches.
• Ensure content is clear, accessible, and aligned to partner needs and use cases.
• Execute and optimize website, UI, and UX enablement content by partnering with digital, product, and marketing teams to translate complex offerings into clear page-level messaging, workflows, FAQs, and conversion-focused content that supports partner and customer self-service across brand sites and portals.