Technical Community Lead, Pro

New York City, NY (Unknown)

$216K/yr – $240K/yrSenior LevelFull time

Posted 3 days ago

Job Summary

Own and grow a high-signal AI community for OpenAI0s ChatGPT Pro; lead engagement, onboarding systems, and insights-driven storytelling while collaborating across product, research, and developer-experience teams.

  • Own community programming, onboarding systems, and high-touch events
  • Translate user workflows into product feedback and scalable assets

Job Description

Responsibilities

  • Run and grow a high-signal community
  • Help manage and deepen engagement with the ChatGPT Pro cohort of advanced users across disciplines
  • Design and execute high-touch community programmingats, and in-person events
  • Build repeatable systems for onboarding, engagement, retention, and member communications
  • Build deep relationships with exceptional users
  • Identify, recruit, and onboard new individuals doing high-impact work with ChatGPT and Codex
  • Conduct in-depth interviews and maintain ongoing relationships to understand workflows, decision-making, and real-world applications
  • Act as a trusted point of contact between these users and OpenAI
  • Create an experience that is worthy of users’ time, expertise, and trust
  • Support advanced technical workflows

Requirements

  • Exceptional curiosity about how people work and solve problems
  • Highly organized and able to build systems, manage competing priorities, and close loops reliably
  • Good taste, you know what is interesting, novel, and worth sharing
  • Strong technical fluency. You may not be a software engineer, but you can understand technical workflows, reason through product behavior, and communicate credibly with builders
  • Hands-on experience using AI tools for complex work, ideally including Codex, agents, APIs, automation, or technical prototyping
  • Ability to help users break down workflows, identify friction, document edge cases, and translate technical usage into clear product feedback
  • Strong writing and editing skills, especially for turning complex technical behavior into precise, accessible stories and examples

Preferred

  • The strongest candidates will often be a hybrid of two or more of the following:
  • A developer advocate or technical community builder who wants to work with expert consumer users rather than only API developers
  • A technically fluent AI power user who has built sophisticated workflows with Codex, agents, automation, or APIs and can teach others
  • A product-minded technical writer or developer educator who can turn complex workflows into clear examples, stories, and feedback
  • Across all archetypes, we are looking for:
  • Taste: strong judgment about what is worth attention
  • Curiosity: genuine interest in how people think and work
  • Agency: ability to operate independently and build from scratch
  • Range: comfort moving across disciplines and levels of abstraction
  • Rigor: ability to distinguish signal from noise and document insights accurately
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OpenAI

4.4 Glassdoor

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. AI is an extremely powerful tool that must be created with safety and human needs at its core. OpenAI is dedicated to putting that alignment of interests first — ahead of profit.To achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. Our investment in diversity, equity, and inclusion is ongoing, executed through a wide range of initiatives, and championed and supported by leadership.At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Founded in 2015
San Francisco, California, USA
9.9K employees (629 in marketing)
91% recommend to a friend
100% CEO approval

Salaries

Posted range

$216K/yr – $240K/yr

Taken straight from the job posting.

See all OpenAI salaries

Funding

Total Funding
$189B
Last Raise
$110B
Corporate Round, 17 days ago

Funding History

  • Feb 2026
    Corporate Round • $110B
  • Dec 2025
    Corporate Round • $1B
  • Oct 2025
    Secondary Market • $6.6B

Traffic Signals

Monthly Visitors
266.3M
Monthly Google Ads Budget
$2M
Traffic Source Mix
Search
52.5%
Direct
37.3%
Referral
9.4%
Social
0.5%
Paid
0.3%

Headcount Trend

Current headcount: ~9.9K

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Technical Community Lead, Pro

OpenAI · New York City, NY · Unknown