Technical Account Manager

Chicago, IL (Remote)

$85K/yr – $95K/yrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own programmatic inventory management and client optimization from RFPs through revenue growth; you’ll forecast, troubleshoot, optimize, and upsell while collaborating with Sales, Ad Ops, and Planning.

  • Drive programmatic revenue and client relationships
  • Provide proactive performance insights and recommendations

Job Description

Responsibilities

  • Partner with Sales, Account Management, and Planning teams on RFPs/Avails requests.
  • Hands on keyboard management of inventory forecasts, deal creation, optimizations, and troubleshooting.
  • Monitor campaign delivery and conduct daily deal health assessments to make optimization recommendations and escalate any/all issues when applicable.
  • Work with the Ad Ops and Account Management teams as needed to troubleshoot any issues that impact proposals, campaigns, and revenue.
  • Grow programmatic revenue and client relationships by regularly providing proactive campaign performance, optimization recommendations, and upsell opportunities.
  • Understand our publisher roster and their audience profiles to ensure targeted deals are running at optimal performance.
  • Be a programmatic expert capable of consulting with the sales team and answer any media plan recommendation questions and/or capability questions that arise throughout the sales cycle.

Requirements

  • 2+ years of experience in programmatic preferred.
  • Proactive and organized, with the ability to manage and prioritize multiple tasks in a timely manner.
  • Experience in compiling and analyzing insights from campaign performance reports to troubleshoot/optimize campaigns as needed.
  • Excellent client service, verbal, and written communication skills.
  • Resourceful, resilient, operates effectively both independently and under direction to achieve results.
  • Can work remotely from home, but willing to travel to our main office in NYC should we have team building events..
  • Strong MS-Office Suite knowledge.
  • Experience working with ad servers, SSP’s, DSP’s and other digital media platforms.
DAX United States logo

DAX United States

DAX is a pioneering digital advertising exchange that connects brands with audiences at scale through music, radio, podcasts, and casual mobile gaming. Through DAX United States, advertisers can reach over 40 million exclusive listeners and 108 million total listeners with transparent reporting, audience targeting, full funnel measurement and award-winning effectiveness tools. Exclusive DAX United States partners include Deezer, LiveOne, Live365, 1.FM, CMG, Audio1, AccuRadio, ShaqFu Radio, and many more. DAX is also YouTube Music’s ONLY U.S. based preferred partner, offering advertisers a direct connection to one of the world’s largest streaming platforms.DAX was created by Global, the Media & Entertainment Group, launching in 2014 in the UK and 2017 in the United States.

New York, New York, USA
25 employees (4 in marketing)

Traffic Signals

Monthly Visitors
333.7K
Monthly Google Ads Budget
$80
Traffic Source Mix
Search
36.8%
Direct
50.5%
Referral
9.6%
Social
2%
Paid
0.9%

Headcount Trend

Current headcount: ~25

Marketing Team

Marketing Team Size
4 (16% of company)
Marketing Roles Posted (Last 30 Days)
1