Supervisor, Client Delivery

USA (On-site)

$70K/yr – $80K/yrSenior LevelFull time

Posted 1 day ago

Job Summary

Own planning, execution, and success of domestic and international experiential programs, coordinating high-touch logistics and cross-functional collaboration to deliver exceptional experiences across multi-market engagements.

  • Lead planning and execution of experiential programs across markets
  • Coordinate tactical logistics and stakeholder alignments to ensure seamless guest experiences

Job Description

Responsibilities

  • support the planning, execution, and success of domestic and international experiential programs.
  • manage the tactical and operational details of high-touch programs
  • collaborating with clients, internal teams, and external partners to deliver exceptional experiences across complex, multi-market engagements.

Requirements

  • Hospitality & Program Execution. You have proven experience supporting the planning and execution of high-touch corporate hospitality programs across domestic and international markets. You are comfortable coordinating accommodations, transportation, ticketing, hospitality venues, food and beverage, entertainment, gifting, staffing, guest communications, and other operational details across complex and overlapping timelines.
  • Event Logistics & Organization. You are highly organized and experienced in coordinating the tactical details of the event lifecycle, including hotel room blocks, ground transportation, registration, gifting, uniforms, marketing collateral, signage, guest itineraries, and onsite materials. You maintain detailed project plans, workback schedules, timelines, checklists, and tracking documents and are able to manage multiple priorities and deadlines while ensuring no detail is overlooked.
  • Client & Stakeholder Support. You build strong relationships with clients and stakeholders and are comfortable preparing meeting materials, presentations, status updates, guest communications, and other internal and external communications. You work effectively with internal teams, vendors, suppliers, and onsite field staff to ensure information is shared accurately, responsibilities are clearly understood, and program objectives are met.
  • Guest Communications. You have strong written communication skills and are comfortable developing clear, engaging, and brand-aligned content for guest registration sites and event communications. You can effectively communicate event details, guest instructions, FAQs, confirmation messaging, itineraries, and other information to support a seamless guest experience.
  • Financial & Operational Management. You bring strong organizational and financial administration skills, with experience supporting budgets across programs and markets. You are comfortable monitoring expenses, processing invoices, reconciling costs, maintaining accurate financial records, and identifying variances or potential risks.
  • Problem Solving & Adaptability. You’re resourceful, solutions oriented, and comfortable operating in fast-paced environments where priorities can shift. You know how to assess challenges quickly, exercise sound judgment, and adapt to changing client and business needs while maintaining a high standard of execution under pressure.
  • Process, Technology & Industry Knowledge. You understand the importance of strong project management processes and look for opportunities to improve templates, tracking tools, operating procedures, and post-program reporting. You stay curious about trends across hospitality, events, sponsorship, and guest experience and are proficient in Microsoft Office, as well as relevant project management, registration, and event technology platforms.
  • Experience & Global Mobility. You bring experience in corporate event coordination, hospitality, experiential marketing, logistical planning, and/or high-stakes onsite execution. You are open and able to travel domestically and internationally for site inspections, client meetings, and onsite program execution and understand that this role may require extended periods of travel, remote work from host cities or local offices, and flexible availability during nights, weekends, and holidays.

Benefits

  • health/vision/dental insurance
  • 401k
  • employee stock purchase plan
  • vacation
  • personal days and paid holiday time
  • disability
  • life insurance
  • FSA/HSA plans subject to the terms and conditions of such benefit plans.
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GMR Marketing

We are the Experience Agency making unforgettable stories born of humanity. Founded in 1979, GMR is a leader in the experiential marketing industry, connecting brands and their consumers through shared passions. We’re made up of dreamers, doers & strategists who create experiences founded on data, rooted in insight and grounded in strategy. From experiential to sponsorships and more, we get your brand where it needs to go. While headquartered in the United States, our passionate global team creates, consults and activates in more than 70 countries, covering every continent. GMR is a part of Omnicom Group Inc.

Founded in 1979
Germantown, Wisconsin, USA
1.7K employees (354 in marketing)

Salaries

Posted range

$70K/yr – $80K/yr

Taken straight from the job posting.

See all GMR Marketing salaries

Marketing Team

Marketing Team Size
274 (16% of company)
Median Career Experience
16 years
Median Tenure
11.2 years
Marketing Roles Posted (Last 30 Days)
5

Traffic Signals

Monthly Visitors
15.6K
Traffic Source Mix
Search
31.6%
Direct
49.2%
Referral
7.7%
Social
10.2%
Paid
1.1%

Headcount Trend

Current headcount: ~1.7K

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Supervisor, Client Delivery

GMR Marketing · USA · On-site