Responsibilities

• Meet individually with students and host diverse events to foster career readiness and engagement.
• Educate students on job and internship search strategies, including resume writing, interviewing, and networking.
• Launch appointment campaigns and connect with students eligible for experiential learning.
• Teach or co-teach assigned section of FYSM 1200 (Vocation Within and Beyond Augustana).
• Follow-up with graduates to track their destinations for the annual career outcomes report.
• Maintain confidential records of academic performance and student interventions.
• Manage multiple priorities, enter case notes into Navigate Retention Software, and maintain appointment schedule.
• Pre-register incoming first-year students prior to New Student Registration and meet individually with new students who are unable to visit campus during the summer.
• Follow up with individuals not yet registered and support students in academic distress.
• Represent the Student Success Center at admission events during explore Augustana fairs or admission informational panels.

Requirements

• A Master’s degree is preferred. An advanced degree in college student personnel counseling, academic advising, or higher education preferred.
• Experience in academic advising, career services, or student support roles is highly desirable.
• Demonstrated desire to work in a private, church-related liberal arts environment.
• Outstanding helping and interpersonal skills and awareness as well as an ability to support a variety of students.
• Familiarity with emerging student success theories, retention models, and best practices in student development.
• Excellent written, presentation, and interpersonal communication skills.
• Proficiency in Microsoft Office, retention platforms (such as Navigate), social media, and job search tools.
• Demonstrated ability to market events, manage multiple priorities, and maintain accurate documentation.
• Willingness to work occasional evenings and a commitment to contributing to a collaborative team culture.

Preferred

• A Master’s degree is preferred. An advanced degree in college student personnel counseling, academic advising, or higher education preferred.